Xbox Wireless Controller - Shock Blue - X|S

This controller is compatible with Xbox Series X|S, Xbox One consoles, Windows 10 PCs, Android phones and tablets. iOS support is noted as coming in the future.

You can connect via Bluetooth (Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth) or directly with a USB-C cable. For Xbox Wireless, you may need an Xbox Wireless Adapter for Windows (sold separately).

No, this controller uses two AA batteries. You can purchase a separate Xbox rechargeable battery + USB-C cable kit if you prefer a rechargeable option.

Yes, any compatible headset with a standard 3.5mm audio jack can be plugged directly into the controller for game audio and chat.

You can customize button mapping using the Xbox Accessories app, which is available on Xbox consoles and Windows 10 PCs. Simply connect your controller and open the app to configure.

The dedicated Share button allows you to quickly capture screenshots and record game clips with a single press, making it easy to share your gameplay moments.

The typical wireless range for Xbox Wireless controllers is up to 28 feet (approximately 8.5 meters), but this can vary depending on environmental factors and interference.

1. Check Batteries: Ensure AA batteries are correctly inserted and not depleted. Try fresh batteries.
2. Re-pair Controller: Follow the pairing instructions for your specific device (Xbox Wireless or Bluetooth).
3. Interference: Ensure you are within range and there are no large obstructions or sources of wireless interference (e.g., other wireless devices, thick walls) between the controller and your console/device.
4. Update Firmware: Connect the controller to an Xbox console or Windows 10 PC via USB-C and check for firmware updates through the Xbox Accessories app.

1. Check Headset Connection: Ensure your headset is fully plugged into the 3.5mm port on the controller.
2. Volume Settings: Verify that the headset volume is not muted or set too low on your device or within game settings.
3. Controller Settings: On Xbox, go to 'Settings' > 'Devices & connections' > 'Accessories', select your controller, and adjust headset volume/chat mixer.
4. Test Headset: Try the headset with another device to ensure it's functioning correctly.

1. Clean Controller: Dust or debris can accumulate around buttons and joysticks. Use compressed air or a cotton swab lightly dampened with rubbing alcohol to carefully clean around the affected areas.
2. Firmware Update: Ensure your controller's firmware is up to date, as updates can sometimes resolve input issues.
3. Test in Another Application/Game: Check if the issue persists across different games or in the Xbox Accessories app's test mode to rule out a software-specific glitch.