Xbox Wireless Controller - Series X|S

The controller uses two AA batteries for wireless operation. You can also purchase a rechargeable battery pack separately or use a USB-C cable for wired play.

Yes, the controller is compatible with Windows 10 PCs. You can connect it wirelessly via Bluetooth or by purchasing an Xbox Wireless Adapter for Windows, or directly with a USB-C cable.

No, the controller does not have a built-in microphone. However, it features a 3.5mm audio jack that allows you to plug in any compatible wired headset for communication.

You can update the controller's firmware using the Xbox Accessories app on an Xbox console or a Windows 10 PC. Connect the controller and follow the prompts in the app.

A USB-C cable is typically not included with the standard Xbox Wireless Controller, though it is required for wired play or to charge an optional rechargeable battery pack.

Yes, you can customize button mapping using the Xbox Accessories app, available on Xbox consoles and Windows 10 PCs, to tailor the controls to your preference.

Ensure fresh AA batteries are properly inserted or try connecting via a USB-C cable. For wireless connection, confirm the controller is paired correctly (Xbox Wireless or Bluetooth) and that the console/device is within range. Try re-pairing the controller.

Clean around the buttons and joysticks with a dry, soft cloth to remove any debris. If the issue persists, check for available firmware updates via the Xbox Accessories app on your console or PC. If still unresolved, contact Xbox Support.

Ensure your headset is fully plugged into the jack. Check audio settings on your Xbox console or PC to confirm the controller is selected as the audio output device and volume levels are appropriate. Test with a different headset if possible to rule out headset malfunction. Update controller firmware if available.