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This guide is for Xbox One gamers seeking a reliable and comfortable wireless controller experience. The Microsoft Xbox Wireless Gaming Controller in Grey offers precise control, wireless freedom, and includes a 3.5mm audio jack for headset connectivity, enhancing your gaming sessions. While refurbished, it delivers the core intensity, precision, and comfort Xbox controllers are known for.
| Colour | Grey |
|---|---|
| Series | Xbox One |
| Model Part Number | WL3-00175 |
| Brand | Microsoft |
Turn on your console and controller. Press the small Pair button on your console (usually on the front or side) and then immediately press and hold the small Pair button on the top edge of your controller until the Xbox button flashes rapidly. It will connect automatically.
Yes, you can connect it to a PC using a USB cable, via Bluetooth (if your PC has it), or by purchasing an Xbox Wireless Adapter for Windows for a native wireless experience.
The controller typically uses two AA batteries. You can also purchase a rechargeable Xbox One Play & Charge Kit or compatible rechargeable AA batteries separately.
Connect your controller to your Xbox One console or a Windows 10/11 PC via USB. On Xbox, go to 'Settings' > 'Devices & accessories', select your controller, and check for updates. On PC, use the 'Xbox Accessories' app available in the Microsoft Store.
A refurbished controller has been previously owned, professionally inspected, tested, and restored to full working order. It may have minor cosmetic signs of wear but functions like new. It offers a cost-effective way to get a quality product.
The 3.5mm jack is compatible with most standard gaming headsets that use a 3.5mm connector. Some headsets may require an Xbox One headset adapter (sold separately) for full functionality, particularly older models or those with specific audio mixing features.
Ensure batteries are correctly inserted and charged (if rechargeable) or replaced with fresh AA batteries. Press and hold the Xbox button on the controller to turn it on. If still not connecting, try re-pairing it with the console by pressing the sync buttons on both the controller and console.
Ensure there are no obstructions between the controller and the console. Move closer to the console. Check for potential wireless interference from other devices (e.g., Wi-Fi routers, cordless phones). If on PC, try updating the controller's firmware or using a wired connection temporarily.
Test the controller in a different game or on another console/PC to isolate the issue. Clean around the buttons and sticks with a soft, dry brush or compressed air to remove debris. Consider updating the controller firmware via the Xbox Accessories App on your console or PC.
Ensure your headset is fully plugged into the 3.5mm port. Check headset volume levels in the Xbox Guide menu (press the Xbox button, go to System > Audio). Test the headset with another device to confirm it's working. Update controller firmware if available.
While refurbished units are tested, minor cosmetic imperfections can occur. For stickiness, gently clean the affected areas with a slightly damp cloth and mild soap (ensure no liquid enters openings). If tactile response is significantly impaired, contact the refurbisher or retailer for support regarding their warranty or return policy.
