Xbox Wireless Controller - Carbon Black - Series X/S

No, the Xbox Wireless Controller - Carbon Black uses two AA batteries, which are included. Rechargeable battery packs for Xbox controllers are sold separately.

First, ensure Bluetooth is enabled on your phone or tablet. Then, turn on the controller and press and hold the small 'Pair' button on the top edge until the Xbox button starts flashing rapidly. Go to your device's Bluetooth settings and select 'Xbox Wireless Controller' to pair.

Yes, the controller features a standard 3.5mm audio headset jack located at the bottom, allowing you to plug in any compatible wired headset.

Yes, this Xbox Wireless Controller is fully compatible with all Xbox One console models, in addition to Xbox Series X and Xbox Series S.

You can update the controller's firmware by connecting it to your Xbox console or a Windows 10 PC (via USB cable or Xbox Wireless Adapter) and using the 'Xbox Accessories' app. The app will guide you through the update process.

The wireless range is typical for Xbox Wireless technology, generally up to 30 feet (9 meters) to the console or PC, and similar for Bluetooth depending on your device and environment.

Yes, you can connect the controller to your console or PC using a USB-C cable (sold separately) for a direct, wired connection. This is useful for low-latency gaming or if you prefer not to use batteries.

Ensure AA batteries are inserted correctly with the correct polarity. Replace with fresh AA batteries. Alternatively, try connecting the controller to your console or PC using a USB-C cable to confirm if it powers on.

Make sure your device's Bluetooth is enabled (for PC/mobile) or your Xbox console is powered on. Ensure the controller is in pairing mode (Xbox button flashing rapidly) by holding the small 'Pair' button. Try restarting your console/PC/mobile device and re-attempting the pairing process. For Xbox, ensure no other controllers are interfering.

Reduce the distance between the controller and your console/PC. Remove any potential obstructions (e.g., furniture, electronics) that might interfere with the wireless signal. If connecting via Bluetooth, try an Xbox Wireless Adapter for PC or connect directly via USB-C cable for a more stable connection.

Ensure your headset is fully plugged into the 3.5mm jack on the controller. Check your console's or PC's audio settings to ensure the controller is selected as the audio output device and volume levels are appropriate. Test the headset with another device if possible.

Verify that your console or PC's capture settings are correctly configured. Ensure there is sufficient storage space available on your device for new captures. Sometimes a console or PC restart can resolve minor software glitches.