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SureFlap Microchip Pet Door Connect - Hub Included - White

SureFlap Microchip Pet Door Connect - Hub Included - White

The SureFlap Microchip Pet Door Connect is an advanced outdoor access solution that you can contro...

Best current price£194.95from VioVet

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Pets at Home£195.00Visit shop

SureFlap Microchip Pet Door Connect Hub - Medium/Large Cat Small Dog - White - Remote Control & Monitoring

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VioVetSure Petcare Sureflap Microchip Pet Door Connect - Pet Door Connect + Hub Small
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£194.95
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The Pharm Pet Co.Surepet White Sureflap Microchip Pet Door Connect - And Hub
Free delivery in 1–3 days
£194.99
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CurrysSureflap Microchip Pet Door Connect & Hub Bundle - White, White
Free delivery in 1–3 days
£195.00
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Pets at HomeSureFlap Microchip Pet Door Connect Hub - Medium/Large Cat Small Dog - White - Remote Control & Monitoring
Free delivery in 1–3 days
£195.00
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Zooplus.co.ukSureflap Microchip Pet Door Connect - Set: Door + Hub
Free delivery in 1–3 days
£213.99
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Product Information

Full details

This guide is for pet owners seeking to provide secure and controlled access for their cats or small dogs. The SureFlap Microchip Pet Door Connect offers remote control and monitoring via a smartphone app, ensuring only your pets can enter while keeping unwanted animals out. A caveat is that you'll need the Sure Petcare Hub (included) and a reliable Wi-Fi connection for full functionality.

All features

BrandSureFlap

Extended Product Information

FAQs

What is the warranty period?

The SureFlap Microchip Pet Door Connect has a two-year warranty.

What are the dimensions of the flap opening?

The flap opening measures 178mm (W) x 170mm (H).

Can I use the pet door without the Hub?

Yes, the pet door will still function as a standard microchip-activated door, but you will not have access to remote control, activity monitoring, or curfew settings.

What type of batteries does the pet door use?

The pet door uses batteries. The type of batteries is not specified in the product data.

How do I install the pet door in a glass door?

You will need a circular hole of 300mm diameter, and a SureFlap Microchip Pet Door Mounting Adapter (sold separately) may be needed. Always follow the installation instructions provided.

What if my pet's microchip isn't being read?

Ensure your pet's microchip is ISO 11784/11785 compliant. The product also comes with an RFID collar tag.

Troubleshooting

Pet door not recognizing my pet's microchip.

Ensure the microchip is registered correctly in the app. Try re-scanning your pet's microchip. If the problem persists, try using the RFID collar tag.

App not connecting to the pet door.

Check your Wi-Fi connection and ensure the Sure Petcare Hub is online. Restart the pet door and the Hub. Reinstall the app.

Pet door not responding to remote commands.

Verify that the pet door is connected to the Hub and that the Hub has a stable internet connection. Check the battery level of the pet door. Make sure you have the latest app version.

Door flap is sticking.

Clean the flap and surrounding area to remove any debris. Check for any obstructions.

Pros and Cons

Pros

  • Enhanced security for your pets, preventing unwanted animals from entering.
  • Remote control capabilities provide convenience and peace of mind.
  • Activity monitoring helps you understand your pets' behavior and identify potential issues.
  • Curfew settings allow you to control your pets' access to the outdoors.
  • Easy to install in various locations (doors, windows, walls).

Cons

  • Requires the Sure Petcare Hub for full functionality.
  • Dependent on a stable Wi-Fi connection.
  • May require additional accessories (e.g., tunnel extender, mounting adapter) depending on installation location.
  • Batteries are required for operation.
  • Initial setup and app configuration are needed.

Setup, Compatibility & Care

  1. Installation:
  • Follow the detailed instructions in the product manual for door, window, or wall installations.
  • For doors and walls, a hole of 207mm (W) x 234mm (H) is required.
  • For glass installations, a circular hole of 300mm diameter is needed, and a SureFlap Microchip Pet Door Mounting Adapter (sold separately) is needed to cover any gaps for holes between 300mm and 320mm in diameter.
  • For thicker walls, a SureFlap Microchip Pet Door Tunnel Extender (sold separately) may be necessary.
  1. Sure Petcare Hub Setup:
  • Plug in the Sure Petcare Hub and connect it to your home Wi-Fi network.
  • Download the Sure Petcare app on your smartphone.
  • Follow the in-app instructions to connect the pet door to the Hub and register your pet's microchip.
  1. Compatibility:
  • The pet door works with all common microchip types (15-digit). The product also comes with an RFID collar tag.
  • Suitable for cats and small dogs.
  1. Care Instructions:
  • Clean the pet door regularly with a damp cloth.
  • Check and replace the batteries when the low battery indicator appears in the app.

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