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SureFlap Microchip Pet Door Connect - Pet Door Connect (No Hub Included)

SureFlap Microchip Pet Door Connect - Pet Door Connect (No Hub Included)

The SureFlap Microchip Pet Door Connect provides detailed insights into your pet's movements, help...

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Sure Petcare Sureflap Microchip Pet Door Connect - Pet Door Connect (No Hub Included) Small

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VioVetSure Petcare Sureflap Microchip Pet Door Connect - Pet Door Connect (No Hub Included) Small
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The Pharm Pet Co.Surepet White Sureflap Microchip Pet Door Connect
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Product Information

Full details

This guide is for pet owners using the SureFlap Microchip Pet Door Connect. This smart pet door allows you to monitor your pet's activity, control access, and receive notifications via the Sure Petcare app. It uses your pet's microchip for secure access. Note that the Sure Petcare Hub is required for app connectivity and is sold separately.

All features

BrandSureFlap

Extended Product Information

FAQs

How do I register my pet's microchip?

Follow the instructions in the app to scan and register your pet's microchip. The door can store up to 32 pet IDs.

What if my pet doesn't have a microchip?

The product includes an RFID collar tag that can be used instead.

How do I set a curfew?

Use the Sure Petcare app to set the desired time for the curfew mode.

How do I change the batteries?

The battery compartment is located on the underside of the door. Use a screwdriver to open it and replace the 4 C cell batteries. Refer to the manual for detailed instructions.

What is the warranty?

The SureFlap Microchip Pet Door Connect comes with a 3-year manufacturer's guarantee.

Can I use the door with multiple pets?

Yes, the door can store up to 32 pet identities.

What are the dimensions of the pet door?

The flap opening is 178mm (w) x 170mm (h), and the exterior frame is 262mm (w) x 281mm (h) x 50mm (d).

Troubleshooting

Pet door not responding to the microchip.

Ensure the microchip is registered, the batteries are charged, and the flap is not obstructed.

App connectivity issues.

Check the hub's internet connection, restart the hub, and ensure the app is up to date.

Door not locking/unlocking remotely.

Verify the hub has a stable internet connection and the app is logged in.

Door is not closing properly.

Check for any obstructions in the door's mechanism and ensure the flap is aligned correctly.

Pros and Cons

Pros

  • Provides detailed insights into your pet's activity patterns.
  • Prevents unwanted animals from entering your home.
  • Offers remote control and monitoring capabilities.
  • Can be used with multiple pets.
  • Durable and weather-resistant design.

Cons

  • Requires the separate purchase of the Sure Petcare Hub for app connectivity.
  • Requires 4 C cell batteries (not included).
  • Installation may require modifications to existing doors or walls.
  • App features are dependent on a stable internet connection for the hub.
  • Limited to large cats and small dogs.

Setup, Compatibility & Care

  1. Installation:
  • The door can be installed in doors, walls, or glass.
  • Mounting adaptors and tunnel extenders are available separately if needed.
  • Follow the detailed installation instructions in the product manual.
  1. Compatibility:
  • Requires the Sure Petcare Hub for app functionality.
  • Compatible with most standard pet microchips and includes one RFID collar tag.
  • Suitable for large cats and small dogs.
  1. Power:
  • Requires 4 C cell batteries (not included).
  • The app will notify you when the batteries are low.
  1. Care:
  • Clean the door with a damp cloth.
  • Regularly check for any obstructions in the flap mechanism.
  • Ensure the microchip or collar tag is clean and functioning correctly.

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