Cat Mate Electromagnetic Cat Flap - White

Follow the installation instructions provided with the cat flap. You will need to cut a hole in your wooden door or panel to the specified dimensions and secure the flap using the provided screws.

Refer to the product manual for the specific battery type required.

The batteries typically last for about 12 months, but it can vary depending on usage and battery type.

Yes, you will need a Cat Mate collar magnet for each cat you want to have access.

Yes, the brush-sealed flap helps keep out drafts and rain.

You can purchase replacement collar magnets. Ensure your cat wears the magnet at all times for the flap to function correctly.

Contact customer support or consult the troubleshooting section of this guide for solutions. If the issue persists, consider contacting the manufacturer for assistance.

Check the battery and replace it if necessary. Ensure the collar magnet is within range and properly attached to the cat's collar. Check for any obstructions around the flap.

Check for any obstructions that may be preventing the flap from closing. Ensure the flap is correctly installed, and the door/panel is not warped.

Ensure your cat is wearing the Cat Mate collar magnet. Check the 4-way lock setting to ensure it is not set to allow entry for all.