Jabra Evolve 20 Stereo - Black

Name: Jabra Evolve 20 Stereo - Black
Brand: Jabra
SKU: vbcnc7jsdc
Availability: InStock

Professional headset with easy call management and great sound for calls and music. Designed for U...

Best current price£19.90from eBay

Headphones Noise Cancellation

Active None Passive

Colour

Black Red

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Product Information

Full details

The Jabra Evolve 20 is a professional-grade stereo headset designed for office professionals and call center agents who need a reliable, plug-and-play solution for daily communication. Its primary benefit is the combination of superior voice clarity provided by a noise-canceling microphone and easy call management through an intuitive in-line controller. While it offers excellent performance for calls and music, users should be aware that the passive noise cancellation is best suited for filtering high-frequency sounds like voices rather than isolating low-frequency environmental hums.

All features

Colour	Black
Headphones Noise Cancellation	Passive
Series	Evolve
Model Part Number	4999-829-269
Brand	Jabra

Extended Product Information

FAQs

Does this headset work with mobile phones?

The Jabra Evolve 20 is primarily designed for computers via USB connectivity and does not feature a 3.5mm jack for mobile phone use.

Can I use this for listening to music?

Yes, the Evolve 20 is designed to provide great sound for both calls and music playback.

Does it require special software to function?

No, it is a plug-and-play device that works immediately with leading UC systems without requiring extra software.

How long is the warranty?

Please check your local regional retailer or the official Jabra support site for specific warranty information applicable to your purchase.

What is the difference between this and a wireless model?

This model is wired, meaning it provides a consistent, battery-free connection but is limited by the length of the 1.2m cable.

Troubleshooting

Headset is not recognized by the computer

Disconnect the USB cable and try a different USB port on your computer, ensuring you are not using an unpowered hub.

No audio coming through the speakers

Check your computer's sound settings to ensure the Jabra Evolve 20 is selected as the default output device.

Microphone is not picking up sound

Verify that the microphone is not muted on the in-line controller and check your software sound settings to confirm the correct input device is selected.

Pros and Cons

Pros

Intuitive in-line control for quick call management
Excellent noise-canceling microphone performance
Simple USB plug-and-play installation
Lightweight and comfortable for extended wear
Supports both Windows and Mac operating systems

Cons

Passive noise cancellation is not effective for low-frequency noise
Wired connectivity restricts movement to the 1.2m cable length
Foam ear pads may feel less premium than leatherette options

Setup, Compatibility & Care

Setting up the Jabra Evolve 20 is straightforward: simply insert the USB connector into your computer’s port. The headset is automatically recognized by most modern operating systems, including Windows and Mac, requiring no extra driver installations. To keep your headset in peak condition, store it in a clean, dry place when not in use. Since the ear pads are made of foam, avoid exposure to liquids and replace the pads if they begin to show signs of wear or degradation over time. Keep the cable free of tight bends to maintain internal wiring integrity.