Rock Paris Soft Shell Suitcase - Purple

The Rock Paris Medium Soft Shell Suitcase measures approximately 71cm (H) x 41cm (W) x 26cm (D) and has a capacity of 56 litres.

No, this is a medium-sized suitcase and its dimensions (71cm H) are generally too large to be considered cabin or carry-on luggage by airlines. It is designed for checked baggage.

Instructions for setting and resetting the TSA lock are typically found on a small leaflet inside the suitcase or on the lock itself. Generally, you set the lock to '000', press a small reset button (often with a pen tip), dial in your new desired combination, and then release the reset button. Refer to the specific lock model's instructions for precise steps.

The Rock Paris Soft Shell Suitcase is crafted from 100% polyester, offering a balance of lightweight design and durability.

For cleaning, wipe the exterior with a damp cloth and mild soap. Avoid harsh chemicals. Store the suitcase in a cool, dry place when not in use. Regularly check wheels for debris and zippers for smooth operation.

The 15-year manufacturer's warranty covers manufacturing defects. This typically includes issues with materials or workmanship, such as faulty zippers, handles, or wheels that are a result of a defect and not normal wear and tear or misuse. For specific details, refer to the warranty information provided with your purchase or on the Rock brand website.

Ensure the dials are set to the correct combination. To reset, locate the small reset button (often recessed and requires a pen tip to press), press it, set your new combination, and then release the button. If it's still stuck, ensure the zippers are fully seated in the lock.

Check the wheels for any accumulated dirt, hair, or debris. Use a small brush or tweezers to carefully remove any obstructions. Ensure the wheels are clean and free to rotate.

Ensure no fabric or lining is caught in the mechanism. Gently wiggle the handle while pressing the release button. Avoid forcing it. If it remains stiff, lightly clean the handle shafts.

If the zipper is caught on fabric, gently pull the fabric away from the zipper teeth. Avoid pulling too hard. You can also try rubbing a pencil lead or a tiny amount of wax along the zipper teeth to lubricate it.