Rock Paris Soft Shell Suitcase - Black

The Rock Paris Soft Shell Suitcase comes with a 15-year manufacturer’s warranty against manufacturing defects arising from faulty workmanship or materials. This warranty covers issues not caused by misuse or normal wear and tear.

To set your combination, ensure the lock is open (usually 0-0-0). Locate the small reset button (often a pinhole) and press it firmly with a pen tip until it clicks. Set your desired 3-digit code by rotating the dials. Then, push the shackle or slide the release button to reset the button. The lock is now set to your new combination. Specific instructions are usually included with the suitcase.

The 'U/S' (45 x 36 x 20cm) and 'SML' (55 x 40 x 20cm) sizes are designed to fit within many airline carry-on regulations. However, airline rules vary, so always check your specific airline's updated cabin baggage dimensions and weight limits before you travel to ensure compatibility.

The suitcase is made from 100% polyester, which offers good water resistance and will protect your belongings from light rain or splashes. However, it is not completely waterproof, and prolonged exposure to heavy rain or submersion could result in water entering the suitcase.

Yes, a key feature of the Rock Paris range is its nestable design. Larger suitcases can accommodate smaller ones inside them, allowing for efficient and compact storage when you own multiple sizes and want to save space in your home.

The weights vary by size:

• U/S: 1.9kg
• SML: 1.9kg
• MED: 2.3kg
• LRG: 2.8kg
• XLRG: 3.2kg

These lightweight designs help you maximize your packing allowance.

If you've forgotten your combination, there is no master reset button to revert to the default. You will need to try common combinations or contact Rock customer support for assistance, which may involve professional intervention. If the lock isn't opening with the correct combination, ensure the dials are perfectly aligned and try jiggling the shackle or release button gently.

Check the wheels for any debris such as hair, string, or small stones that might be tangled around the axle. Carefully remove any obstructions. Clean the wheels periodically with a damp cloth to prevent dirt buildup. If a wheel is damaged, refer to the warranty information.

Ensure that nothing inside the suitcase is pressing against the handle mechanism, causing obstruction. Try extending and retracting the handle gently a few times. If it remains stiff, lightly lubricate the telescoping tubes with a silicone-based spray (avoid oil-based lubricants) and wipe off any excess. Do not force the handle.

For light dirt, wipe the exterior with a damp cloth and a small amount of mild detergent. For more stubborn stains, you can use a soft-bristled brush or sponge with the mild detergent. Always test an inconspicuous area first. Rinse with a clean damp cloth and allow to air dry completely.