QNAP TS-473A-8G 4 Bay Desktop NAS

Name: QNAP TS-473A-8G 4 Bay Desktop NAS
Brand: QNAP
SKU: 6zctszxfzc
Availability: InStock

The TS-473A is powered by a high-performance and energy-efficient AMD Ryzen™ V1000 series V1500B q...

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Product Information

Full details

The QNAP TS-473A is a powerful NAS (Network Attached Storage) device designed for small and medium-sized businesses and tech-savvy home users. It offers a significant boost in performance with its AMD Ryzen V1500B quad-core processor and dual 2.5GbE ports, allowing for faster data transfer and improved workflow efficiency. A key benefit is the flexibility to run both QTS and QuTS hero operating systems, catering to diverse storage needs. However, users should be aware of the initial setup complexity and the need for compatible network infrastructure to fully utilize its high-speed capabilities.

All features

Model Part Number	TS-473A-8G
Brand	QNAP

Extended Product Information

FAQs

What RAID levels does the TS-473A support?

The TS-473A supports RAID 0, 1, 5, 6, 10, and JBOD configurations, providing options for data protection and performance.

Can I use SSDs for caching?

Yes, the TS-473A features two M.2 NVMe SSD slots, which can be used for SSD caching to improve performance.

What is the warranty period for the TS-473A?

The warranty period is typically two years, but it may vary depending on the region and the reseller.

Can I expand the storage capacity?

Yes, you can expand the storage capacity by replacing existing drives with larger capacity drives, attaching external expansion enclosures, or migrating to a larger QNAP NAS.

Does the TS-473A support 10GbE?

While the TS-473A does not have built-in 10GbE, it has two PCIe Gen 3 slots that support 10GbE network cards for enhanced network connectivity.

Can I use the TS-473A for video editing?

Yes, the TS-473A is suitable for video editing, especially when using SSD caching, and the PCIe slots support graphics cards to boost performance for applications like video editing and 4K UHD transcoding.

What operating systems can I choose from?

The TS-473A supports QTS and QuTS hero operating systems, giving you options depending on your needs.

How do I update the firmware?

Firmware updates can be performed through the QTS or QuTS hero interface. The system will prompt you when an update is available.

Troubleshooting

Device won't power on.

Check the power cable connection and ensure the power outlet is working. Try a different power cable.

Network connection issues.

Verify the network cables are securely connected. Check the network settings on the NAS and your router. Ensure the IP address is correct and the NAS is on the same network as your computers.

Slow transfer speeds.

Verify that your network infrastructure supports 2.5GbE speeds. Check the hard drive health and performance. Consider enabling SSD caching to improve performance. Ensure that the NAS and the client device are using the same network protocol (e.g., SMB).

Can't access the NAS.

Ensure that the NAS is running and that your computer is on the same network. Check for any firewall or antivirus software that might be blocking access. Try restarting the NAS and your computer.

RAID array degradation or failure.

Check the drive status in the storage manager. Replace any failed drives with compatible replacements. The RAID array will rebuild automatically.

Pros and Cons

Pros

High-performance AMD Ryzen processor for smooth multitasking.
Dual 2.5GbE ports for significantly faster network speeds.
Flexible operating system choices: QTS and QuTS hero.
M.2 NVMe SSD slots for caching and Qtier auto-tiering.
PCIe expansion slots for versatile functionality.
Comprehensive data protection and security features.

Cons

Initial setup can be complex for novice users.
Requires compatible network infrastructure (2.5GbE switch, cables) to realize full speed potential.
QuTS hero, while offering advanced features, requires more system resources.
Higher initial cost compared to entry-level NAS devices.
May require additional investment in drives and expansion cards.
Fan noise can be noticeable under heavy load.

Setup, Compatibility & Care

Setup:

Hardware Installation: Install storage drives into the drive bays. Secure the drives with screws.
Network Connection: Connect the TS-473A to your network using the included Ethernet cables.
Power On: Connect the power cable and turn on the device.
Initial Configuration: Follow the on-screen instructions to set up the NAS through a web browser using Qfinder Pro or by entering the NAS IP address in a browser. This includes setting up the RAID configuration and creating storage volumes.
Operating System Selection: Choose between QTS or QuTS hero based on your needs. Consider QuTS hero for business use cases requiring data integrity and advanced features.

Compatibility:

Drives: Compatible with 3.5-inch and 2.5-inch SATA hard drives and SSDs. Ensure the drives are on the QNAP compatibility list.
Network: Requires a 2.5GbE network switch and compatible cables (CAT5e or better) to achieve maximum network speeds. Backward compatible with 1GbE networks.
Operating Systems: Supports Windows, macOS, and Linux.

Care:

Temperature: Ensure the NAS is placed in a well-ventilated area to prevent overheating.
Cleaning: Regularly clean the device's exterior with a dry cloth. Avoid using harsh chemicals or solvents.
Firmware Updates: Regularly update the firmware to ensure optimal performance, security, and stability. Updates can be performed through the QTS or QuTS hero interface.