The Dell Pro SD25TB5 Dock is the first Thunderbolt 5 docking station offering up to 300W USB-C pow...The Dell Pro SD25TB5 Dock is the first Thunderbolt 5 docking station offering up to 300W USB-C power delivery for Dell systems and 240W for non-Dell systems. It supports multiple USB-C and Thunderbolt ports, and handles high-resolution outputs including 2560×1440 and 3440×1440 with support for up to four displays. The dock is equipped with a Thunderbolt 5 interface for ultra-fast data transfer and device connection, and is compatible with ChromeOS, Red Hat Enterprise Linux, and other major operating systems. It includes enterprise features like remote management, PXE boot, Wake-on-LAN, and MAC address pass-through. For security, it comes with lock slots and supports Intel AMT for select vPro systems.
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Product Information
Full details
The Dell Pro Thunderbolt 5 Smart Dock - SD25TB5 is designed for professionals needing a high-performance docking solution. It offers the industry’s first Thunderbolt 5 dock with up to 300W power delivery, enabling you to connect multiple displays and peripherals with ease. While it offers advanced features, be sure your devices are compatible with Thunderbolt 5 technology to fully utilize its capabilities. Key features include multiple ports, remote management, and enhanced security.
All features
Colour
Black
Model Part Number
DELL-SD25TB5
Brand
DELL
Extended Product Information
FAQs
What is Thunderbolt 5?
Thunderbolt 5 is the latest generation of Thunderbolt technology, offering high-speed data transfer, video output, and power delivery over a single USB-C cable.
How many displays can I connect?
You can connect up to four 4K displays at 120Hz refresh rate.
Does the dock support USB-C charging?
Yes, it supports USB-C charging with up to 300W power delivery.
How do I update the dock's firmware?
You can update the firmware remotely using the Dell Device Management Console.
What kind of security features does the dock have?
It features enterprise-grade WPA-3 192-bit encryption for secure Wi-Fi communication and tamper-resistant hardware-based encryption.
What operating systems are supported?
Windows 10, Windows 11, ChromeOS, and other operating systems are supported.
What is the warranty?
Please refer to the product documentation or Dell's website for warranty information.
What is the benefit of the ambidextrous USB-C cable?
The ambidextrous USB-C cable can be routed to either the left or right side of your workspace for optimal cable management and convenience.
Troubleshooting
Device not recognized
Ensure the Thunderbolt 5 cable is securely connected and that your device supports Thunderbolt 5. Install the latest drivers from Dell.
No display output
Check the monitor cables and connections. Make sure your monitor supports the resolution and refresh rate you have selected. Verify that your device supports the display resolution.
Slow data transfer speeds
Verify that your external devices support the necessary transfer speeds (USB 3.2 Gen 2 or higher for optimal speeds). Check the cable connections and ensure that the connected devices and the dock are compatible.
Dock not charging laptop
Check the power supply connection to the dock and the Thunderbolt 5 cable connection to your laptop. Ensure your laptop supports charging via Thunderbolt 5 and that the dock’s power output matches your laptop's power requirements.
Ethernet not working
Check the Ethernet cable connection. Ensure the Ethernet drivers are up-to-date and correctly installed. Verify that your network settings are configured correctly.
Pros and Cons
Pros
Future-proof productivity with Thunderbolt 5.
Delivers up to 300W power over a single USB-C cable.
Easy remote management and firmware updates.
Enhanced security features to protect data and communication.
Supports multiple 4K displays.
Designed with sustainability in mind.
Cons
Requires Thunderbolt 5 compatible devices to fully utilize all features.
May require updated drivers for optimal performance.
The initial setup might require some configuration.
Potential compatibility issues with non-Dell devices.
Can be more expensive than standard docks.
Some advanced features require a Dell Device Management Console subscription.
Setup, Compatibility & Care
Setup
Connect the AC adapter to the dock and plug it into a power outlet.
Connect the dock to your laptop or device using the included Thunderbolt 5 cable.
Install the latest drivers from the Dell website to ensure optimal performance.
Compatibility
The dock is compatible with devices that support Thunderbolt 5.
Ensure your operating system is up-to-date (Windows 10, Windows 11, ChromeOS, and Linux are supported).
Care
Keep the dock in a clean, dry environment.
Use a soft, damp cloth to clean the exterior.
Avoid placing heavy objects on the dock.
Regularly check for driver updates to maintain performance and compatibility.
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