Ring Video Doorbell 2nd Gen - Venetian Bronze

While live view and notifications are free, a Ring Protect Plan subscription is required to save and review video recordings, share videos, and access certain advanced features like person detection.

The Ring Video Doorbell 2nd Generation can be powered by its built-in rechargeable battery or connected to existing doorbell wiring for continuous power and charging. Refer to your specific model's instructions for details.

The Ring Video Doorbell 2nd Generation offers a wide-angle horizontal and vertical field of view to give you a comprehensive perspective of your doorstep area.

Yes, you can customize motion detection zones within the Ring app to focus on specific areas and reduce unnecessary alerts from passing traffic or activity outside your property line.

Yes, the Ring Video Doorbell 2nd Generation is designed to be weather-resistant and can withstand various outdoor conditions, including rain and temperature fluctuations.

You can share access to your Ring Doorbell with other users by inviting them as 'Shared Users' through the Ring app. They will need to create their own Ring account to accept the invitation.

Ensure your Wi-Fi router is within range. Try rebooting your router and then attempting to reconnect the doorbell via the Ring app setup process. Check that you are connecting to a 2.4GHz network.

Clean the camera lens with a soft, damp cloth. Check your Wi-Fi signal strength in the Ring app (Device Health); a weak signal can affect video quality. Consider moving your router closer or using a Wi-Fi extender.

Verify that motion alerts and doorbell notifications are enabled in the Ring app settings for your device. Also, check your phone's notification settings to ensure the Ring app is permitted to send alerts.

Adjust motion detection sensitivity and frequency in the Ring app (Motion Settings). Too many motion events can reduce battery life. Extremely cold weather can also impact battery performance.

Ensure your Wi-Fi signal is strong, as a weak connection can degrade audio quality. Check the microphone and speaker settings within the Ring app. Eliminate background noise at your location if possible.