Ring Battery Video Doorbell (2nd Gen) - White

See more of what's happening at your door with the Ring Battery Video Doorbell (2nd Gen). Ring's R...

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eBayRing Battery Video Doorbell - Newest Gen - Grey -Wireless -Night Vision -6x Zoom
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Product Information

Full details

The Ring Battery Video Doorbell (2nd Gen) is designed for homeowners seeking enhanced security and convenience at their front door. Its key benefit is providing clear, wide-angle video with smart motion alerts, enabling you to see and speak to visitors from anywhere via the Ring app. A potential caveat is its reliance on battery power, requiring periodic recharging for continuous operation.

All features

ColourWhite
Model Part Number627131
BrandRing

Extended Product Information

FAQs

How often do I need to charge the battery?

Battery life varies depending on usage, settings, and environmental factors. Typically, a single charge can last several months. The Ring app will provide low battery notifications.

Can I connect the doorbell to a 5GHz Wi-Fi network?

No, the Ring Battery Video Doorbell (2nd Gen) only supports 2.4GHz Wi-Fi networks.

Do I need a subscription to use the doorbell?

You can use basic features like Live View and Two-Way Talk without a subscription. However, to record and review video history, and access advanced features, a Ring Protect subscription is required.

What is the field of view?

The doorbell features a 173° Head-to-Toe field of view, providing a wide-angle perspective.

Is the doorbell weather-resistant?

Yes, the doorbell has an IP65 weather-resistant rating, making it suitable for outdoor installation.

Can I install this doorbell if I don't have existing doorbell wiring?

Yes, this is a battery-powered model, so no existing wiring is required. It's designed for easy DIY installation.

How do I use the enhanced zoom feature?

The 6x enhanced zoom can be used within the Ring app when viewing live or recorded video to get a closer look at specific details.

Troubleshooting

Doorbell not connecting to Wi-Fi

Ensure your Wi-Fi network is 2.4GHz. Move your router closer to the doorbell or consider a Wi-Fi extender. Restart your router and the doorbell.

No motion alerts received

Check motion detection settings in the Ring app. Ensure motion zones are configured correctly and that the motion sensitivity is set appropriately. Verify that the doorbell has a stable Wi-Fi connection.

Video is blurry or grainy

Clean the camera lens with a soft, dry cloth. Ensure the doorbell is properly positioned and not obstructed. Check for sufficient lighting, especially at night.

Two-way audio is not working

Ensure microphone and speaker permissions are enabled for the Ring app on your device. Check the audio settings within the app and verify your phone's microphone is not muted.

Battery drains quickly

Reduce motion detection frequency or sensitivity. Optimize motion zones to capture fewer events. Ensure your Wi-Fi signal is strong, as a weak signal can increase battery consumption.

Pros and Cons

Pros

  • Provides clear Retinal 2K video quality.
  • Wide 173° Head-to-Toe field of view captures more detail.
  • Wireless installation with a rechargeable battery offers placement flexibility.
  • Two-way audio and motion alerts enhance home security.
  • Easy integration with Amazon Alexa for voice control.

Cons

  • Requires periodic battery recharging.
  • Wi-Fi connectivity is limited to 2.4GHz, which can be slower than 5GHz.
  • Advanced features may require a Ring Protect subscription.
  • The fisheye lens can sometimes distort the edges of the video feed.
  • Outdoor operating temperature is limited to -20.5 to 48.5 °C.

Setup, Compatibility & Care

Setup

  1. Charge the Battery: Before installation, fully charge the included rechargeable battery using the provided charger.
  2. Download the Ring App: Install the Ring app on your smartphone or tablet and create an account or log in.
  3. Sync the Doorbell: Follow the in-app instructions to connect your doorbell to your home Wi-Fi network (2.4GHz only).
  4. Mount the Doorbell: Secure the mounting bracket to your desired location using the included hardware. Ensure it's at an appropriate height for optimal viewing.
  5. Attach the Doorbell: Click the charged doorbell unit onto the mounted bracket.

Compatibility

  • Wi-Fi: Requires a 2.4GHz Wi-Fi network for connection.
  • Smart Home: Compatible with Amazon Alexa for voice control and integration with other Alexa-enabled devices.
  • Ring App: Available for iOS and Android devices.

Care

  • Cleaning: Wipe the exterior of the doorbell with a soft, damp cloth. Avoid abrasive cleaners.
  • Battery Maintenance: Recharge the battery as needed. The Ring app will notify you when the battery level is low. Remove the battery from the doorbell for charging.
  • Weather Protection: The doorbell is designed to be weather-resistant (IP65 rated), but avoid prolonged exposure to extreme conditions.

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