Swarovski Kris Bear A Perfect Match - Pink

No, this figurine is a delicate decoration object and not intended for play. It is not suitable for children under 15 years old.

To clean, gently wipe the crystal with a soft, lint-free cloth. Do not use abrasive materials or harsh cleaning chemicals, as these can damage the crystal's surface.

Yes, the design features a split scene, allowing you to separate the two bear halves and share them with a loved one, or display them individually.

The '919 facets' refer to the precise cuts and angles in the crystal, which are meticulously crafted to enhance its sparkle and brilliance when light passes through it.

Yes, all purchases of the Swarovski Kris Bear A Perfect Match - Pink include an authentic Swarovski gift box and bag.

This figurine is ideal for romantic occasions such as Valentine's Day, anniversaries, engagements, weddings, or simply as a thoughtful gift to express shared love and connection.

It is best to avoid prolonged exposure to direct sunlight, as strong UV rays can potentially affect the crystal's clarity or color over a very long period.

Gently wipe the entire figurine with a soft, lint-free cloth to remove dust and smudges. Avoid using water or cleaning solutions unless specifically recommended by Swarovski.

Swarovski crystals are delicate. Minor scratches might be unfixable. For significant chips or damage, contact Swarovski customer service or a professional crystal repair specialist for advice. Avoid attempting DIY repairs.

Ensure both halves are placed on a completely flat and stable surface. Check for any debris underneath the base of either bear. While designed to fit, slight variations might exist; adjust placement slightly until stable.

Immediately contact the retailer or customer service from whom the product was purchased to report the issue and request a replacement or resolution.