Swarovski Idyllia Bird Couple and Berries - Red

No, the Swarovski Idyllia Bird Couple and Berries is a decorative object and *not* a toy. It is explicitly stated not to be suitable for children under 15 years old due to its delicate nature and potential for small, breakable components.

Gently dust your decoration regularly with a soft, lint-free cloth. For deeper cleaning or smudges, use a slightly damp, lint-free cloth. Do not use abrasive cleaners, harsh chemicals, or ultrasonic cleaners, and avoid submerging the item in water.

Yes, a key feature of this design is that the two crystallised birds can be separated from each other. This allows for versatile and unique display arrangements, either together or individually.

The decoration measures 3.6 x 6.1 x 6.9cm (approximately 1.4 x 2.4 x 2.7 inches).

The decoration is primarily crafted from Swarovski crystal, featuring a total of 709 facets, and includes touches of glossy bronze-lacquered metal for added detail and contrast.

Yes, all items are dispatched in original Swarovski branded packaging, which includes a branded gift bag and a certificate of authenticity to verify its genuine origin.

Facets refer to the numerous flat surfaces meticulously cut into the crystal. 709 facets indicate a high level of precision cutting, which significantly enhances the crystal's ability to refract and reflect light, creating exceptional sparkle, brilliance, and visual depth.

Gently clean the item with a soft, lint-free cloth. For intricate areas, a soft, clean brush can help remove accumulated dust. Avoid using abrasive materials or harsh chemicals that could damage the crystal or metal finish.

First, ensure you are not mistaking the intentional separability of the two bird figures for damage. If a component genuinely seems loose or broken beyond this design feature, it's best not to attempt a repair yourself. Contact Swarovski customer service or a professional for guidance.

Use a clean, lint-free cloth specifically designed for optics or delicate surfaces. Gently wipe the crystal until the smudges are gone. To prevent future fingerprints, always handle the item by its base or less visible areas.

The bronze-lacquered metal is designed to be glossy. If you notice discoloration, it might be due to dirt or residue. Try gently cleaning with a soft, damp cloth. Do not use metal polish or abrasive cleaners, as these can strip the lacquer. If the issue persists, contact customer support.