Sonnet Echo 13 Thunderbolt 5 SSD Dock - 2TB - Black

When connected to a Thunderbolt 5 computer, the SSD can achieve speeds up to 6000 MB/s. With a Thunderbolt 4 or 3 computer, speeds are up to 3400 MB/s.

Yes, the dock supports up to two 8K monitors or three 4K monitors, depending on your computer's video output capabilities and the monitor's resolution and refresh rate.

Yes, the Sonnet Echo 13 Thunderbolt 5 SSD Dock includes a Thunderbolt 5 cable for connecting to your computer.

Yes, the dock provides up to 140W of USB Power Delivery (USB PD) through the Thunderbolt connection, allowing it to charge most compatible laptops.

The dock features integrated SD and microSD card slots, supporting standard SD, SDHC, and SDXC memory card formats.

No, the M.2 NVMe SSD is pre-installed and not designed to be user-upgradeable.

The dock features a 2.5Gb Ethernet port, offering faster network speeds than traditional Gigabit Ethernet.

Ensure the Thunderbolt cable is securely connected to both the dock and the computer. Verify that the host computer has Thunderbolt 5, 4, or 3 support. Restart both the computer and the dock (unplugging the power adapter for 10 seconds). Check if Thunderbolt security settings on the computer are blocking the device.

Confirm the display cable is compatible and securely connected. Check the display resolution and refresh rate against the dock's capabilities and your computer's output. Try connecting one display at a time to rule out port or cable issues. Ensure your computer supports the desired display configuration.

Verify that your network switch or NAS also supports 2.5Gbps. Ensure you are using Cat 5e or better Ethernet cabling. Check the network adapter settings on your computer and the dock's configuration within the OS.

Ensure the Thunderbolt cable is fully connected and is a certified Thunderbolt 5/4 cable capable of high power delivery. Verify that the dock's power adapter is plugged in and providing sufficient power (180W). Check your laptop's charging specifications to ensure it can accept up to 140W.

Try connecting the USB device to a different USB-A port. Ensure the device is compatible with USB 3.2 Gen 2 (10Gbps) speeds if you expect maximum performance. Avoid connecting too many high-power USB devices simultaneously if the total power draw exceeds the dock's capabilities.