Yale Conexis L2 Smart Door Lock - Black

Remove the battery cover and replace the AA batteries, following the polarity indicators. The app will notify you when the batteries are low.

You can create as many virtual keys as needed for your family and guests.

Yes, you can use key cards or key tags to unlock the door even without a smartphone.

You can remove access for your lost smartphone through the Yale Access app on another device, or contact Yale support.

The lock is designed to withstand normal weather conditions, but it's not fully waterproof. Avoid direct exposure to heavy rain or flooding.

The Bluetooth range is approximately 10-15 meters, depending on obstructions.

The Conexis L2 uses encrypted Bluetooth technology and has been awarded the BSI IoT Kitemark, guaranteeing a high level of security for connected devices.

Check the battery levels. Ensure the lock is within Bluetooth range of your smartphone. Restart the lock by removing and reinserting the batteries.

Ensure Bluetooth is enabled on your smartphone. Verify that your smartphone is connected to the internet. Restart the app and the lock.

Make sure the key card or tag is properly programmed within the Yale Access app. Try re-registering the key card or tag.

Check that notifications are enabled in the Yale Access app and in your phone's settings. Ensure your smartphone has an active internet connection.

Check for any obstructions that might be triggering the alarm. Ensure the lock is properly installed. If the problem persists, contact Yale customer support.