Sony INZONE H5 Wireless Gaming Headset - White

A lightweight (260 g) gaming headset designed for gamers on PC and PlayStation®5. It features 360 ...

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Product Information

Full details

The Sony INZONE H5 Wireless Gaming Headset is designed for gamers on PC and PlayStation 5, offering a lightweight and immersive audio experience. Its key benefit is 360 Spatial Sound for Gaming, enhancing positional awareness. However, this feature is primarily activated through the INZONE Hub PC software. This guide provides comprehensive information on setup, usage, and troubleshooting.

All features

ColourWhite
SeriesINZONE H5
Model Part NumberWHG500W
BrandSony

Extended Product Information

FAQs

How long does the battery last?

The Sony INZONE H5 provides up to 28 hours of continuous audio playback on a full charge.

How do I charge the headset?

Use the provided USB-C cable to charge the headset. Connect one end to the headset and the other to a USB port or power adapter.

Does the headset work with other consoles?

The headset is primarily designed for use with PC and PlayStation 5.

How do I update the headset's firmware?

Firmware updates are typically managed through the INZONE Hub PC software.

Can I use the headset for phone calls?

The headset is optimized for gaming and is compatible with voice chat in games. It can be used for calls on PC or PlayStation 5.

What is the warranty period?

Please refer to the warranty card included in the packaging for warranty details.

How do I clean the earcups?

Gently wipe the earcups with a soft, dry cloth. Avoid using excessive moisture or cleaning agents.

Troubleshooting

Headset won't turn on.

Ensure the headset is charged. Try a different USB port or power outlet. If the issue persists, contact Sony support.

No sound or low volume.

Check the volume levels on the headset and your PC or PlayStation 5. Ensure the headset is selected as the audio output device. Adjust the volume in the INZONE Hub software.

Microphone not working.

Ensure the microphone is not muted. Check microphone settings in the operating system and the game. Ensure the microphone is correctly positioned.

Poor sound quality.

Adjust the audio settings in the INZONE Hub software. Ensure the headset is correctly seated on your head to create a proper seal around the ears.

Wireless connection issues.

Ensure the USB dongle is securely plugged in. Move the dongle closer to the headset to reduce interference. Restart the headset and the device.

Pros and Cons

Pros

  • Lightweight design for comfortable extended use.
  • Excellent 360 Spatial Sound for Gaming enhances immersion and competitive advantage.
  • Low-latency wireless connection ensures responsiveness.
  • AI-powered noise-canceling microphone for clear communication.
  • Long battery life for extended gaming sessions.

Cons

  • 360 Spatial Sound functionality is primarily available through the PC software.
  • Limited compatibility with devices outside of PC and PlayStation 5.
  • May require some initial setup through the INZONE Hub software.
  • Sound quality may not satisfy audiophiles without software adjustments.

Setup, Compatibility & Care

Setup

  1. Connect the USB Dongle: Plug the 2.4 GHz wireless USB dongle into a USB port on your PC or PlayStation 5.
  2. Power On: Turn on the headset by pressing the power button.
  3. Pairing: The headset should automatically connect to the dongle. If not, refer to the manual for pairing instructions.
  4. Install INZONE Hub: Download and install the INZONE Hub PC software for customization of audio settings, including the 360 Spatial Sound.

Compatibility

The Sony INZONE H5 is compatible with:

  • PC
  • PlayStation 5

Care

  • Cleaning: Use a soft, dry cloth to clean the headset. Avoid using water or other liquids.
  • Storage: Store the headset in a clean, dry place when not in use.
  • Battery: Avoid extreme temperatures to preserve battery life. Charge regularly.
  • Microphone: Gently position the microphone and avoid bending it excessively.

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