Sony 1000X Series Headphones - Active Noise Cancelling - Silver

To reset, ensure the headphones are charged and not connected to any device. Press and hold the power button and the CUSTOM button (if applicable) simultaneously for about 7 seconds until the indicator light flashes.

DSEE Ultimate is a Sony technology that intelligently upscales compressed digital music files in real-time, restoring high-range sound and rich, clear sound to bring your music closer to Hi-Resolution Audio.

Download and install the Sony Headphones Connect app on your smartphone or tablet. Connect your headphones via Bluetooth, and the app will notify you if a firmware update is available.

Yes, you can use the headphones while they are charging via the USB-C cable.

The battery life typically offers up to 30 hours of playback with Active Noise Cancelling enabled. Specific battery life may vary based on usage and settings.

Yes, these headphones are designed to be compatible with voice assistants. You can typically activate them through the Sony Headphones Connect app or by a long-press on a specific button.

Ensure the headphones are charged. Connect the USB-C cable to a power source and charge for at least 30 minutes. Try a different power outlet or USB port.

Make sure Bluetooth is enabled on your source device. Turn off and on the headphones and try pairing again. Remove previous pairings from your device and the headphones if necessary, then re-pair.

Check the Bluetooth connection strength and ensure your device is within range. Close other Bluetooth applications on your device. Update the headphone firmware via the Sony Headphones Connect app if available.

Ensure the Adaptive NC Optimizer is enabled and functioning correctly via the companion app. Check that earcups create a good seal around your ears. Clean any debris from the microphone ports.