Apple AirPods Max - Blue

Press the Noise Control button located on the top of the right ear cup. Each press will cycle between Active Noise Cancellation, Transparency Mode, and Off (if enabled in settings).

Yes, AirPods Max can connect to Android phones and other Bluetooth-enabled devices. However, advanced features like Spatial Audio, automatic switching, and 'Hey Siri' will not be available, and you'll manage playback directly from your device.

Personalized Spatial Audio creates an immersive, theater-like listening experience by placing sound all around you. It uses dynamic head tracking to keep sounds anchored to your device even as you move your head, making audio feel like it's coming from specific directions in a 3D space, especially with Dolby Atmos content.

Connect the included USB-C to USB-C cable to the USB-C port on the bottom of the right ear cup and plug the other end into a compatible USB-C power adapter (sold separately) or a USB-C port on a computer.

Gently remove the magnetic ear cushions from the ear cups. Wipe them with a soft, slightly damp, lint-free cloth. Do not soak or use abrasive cleaners. Allow them to air dry completely before reattaching.

When placed in the Smart Case, AirPods Max enter an ultra-low power state to conserve battery. After 18 hours out of the Smart Case and motionless, or 72 hours in the Smart Case, they enter an even lower power mode that completely turns off Bluetooth and Find My.

Yes, the ear cushions are magnetically attached and can be easily removed and replaced. New ear cushions can be purchased separately if needed.

Ensure your AirPods Max are charged and placed near your Apple device. Try turning Bluetooth off and on again on your device. If using a non-Apple device, put AirPods Max into pairing mode by holding the Noise Control button until the status light flashes white.

Check that the Noise Control button has been pressed to cycle between modes. Ensure the ear cushions form a good seal around your ears. If issues persist, try restarting your AirPods Max by holding the Digital Crown and Noise Control button until the status light flashes amber, then release.

Verify that you are playing compatible content (e.g., movies, TV shows, or music with Dolby Atmos) on a supported Apple device (iPhone, iPad, or Mac). Ensure Personalized Spatial Audio is enabled in your device's Bluetooth settings for AirPods Max.

Always store your AirPods Max in the Smart Case when not in use. While the Smart Case puts them into an ultra-low power mode, it does not fully power them off immediately. For longer storage, a full power-off happens after 72 hours in the Smart Case, or after 18 hours out of the case and motionless.

Check your audio source for quality issues. Ensure there are no physical obstructions or dirt on the speaker grilles. Try resetting your AirPods Max to factory settings if the problem continues. (Hold Digital Crown and Noise Control button for 15 seconds until status light flashes amber, then white).