Apple AirPods Max - Grey

The AirPods Max offer up to 20 hours of listening, movie watching, or talk time when Active Noise Cancellation and Spatial Audio are enabled.

Yes, AirPods Max can connect to any Bluetooth-enabled device. However, advanced features like Spatial Audio, automatic device switching, and seamless pairing are exclusive to Apple devices running the required OS versions.

The Smart Case is designed to put your AirPods Max into an ultra-low-power state when stored, significantly preserving battery life when not in use. It also offers basic protection.

Yes, if you wish to use a traditional 3.5mm wired audio connection, you will need to purchase a separate Apple Lightning to 3.5mm Audio Cable adapter. This adapter is not included in the box.

Spatial Audio with dynamic head tracking provides an immersive, three-dimensional audio experience for supported movies, TV shows, and videos. It uses accelerometers and gyroscopes in both the AirPods Max and your iPhone/iPad to track your head movements and the device's position, placing sounds virtually around you to create a cinema-like effect.

Info needed: [Specific instructions for cleaning the ear cushions, canopy, and other parts of the AirPods Max. Typically involves a soft, dry, lint-free cloth, and avoiding harsh cleaners or getting moisture into openings.]

Ensure AirPods Max are charged and out of the Smart Case. For Apple devices, ensure Bluetooth is on, hold the headphones near your device, and look for the setup prompt. For non-Apple devices, press and hold the Noise Control button until the status light flashes white, then search for them in your device's Bluetooth settings. Restarting both your device and AirPods Max can also help.

Check that the ear cushions are properly seated and sealed around your ears; a poor seal can reduce ANC performance. Ensure no hair or accessories are interfering with the seal. Cycle ANC off and on using the Noise Control button. If the issue persists, try resetting your AirPods Max.

Verify that you are playing supported content from a compatible app on an iPhone or iPad running the required iOS/iPadOS version (14.3 or later). Ensure 'Spatial Audio' is enabled in Control Center or Bluetooth settings for your AirPods Max. Check that dynamic head tracking is active; sometimes, re-centering the audio by holding the iPhone still can help.

Always store AirPods Max in the Smart Case when not in use to engage ultra-low-power mode. Ensure both ANC and Spatial Audio are not constantly active if not needed, as these consume more power. Check for any firmware updates for your AirPods Max through a connected Apple device, as updates can sometimes include battery optimizations.

Ensure your AirPods Max are within range of your device and there are no significant obstacles or sources of interference (e.g., other Wi-Fi/Bluetooth devices) nearby. Try disconnecting and reconnecting the AirPods Max. Test with another audio source or device to determine if the issue is with the headphones or the source device.