Poly Voyager 4320-M Microsoft Teams Certified Headset - Black
Free your workers from their desks with the Poly Voyager 4320-M Bluetooth wireless headset. This h...Free your workers from their desks with the Poly Voyager 4320-M Bluetooth wireless headset. This headset keeps users productive and connected whether at home or in the office. It offers outstanding audio quality, all-day comfort, and dual-mic Acoustic Fence technology that eliminates background noise. The Voyager 4320-M is an IT manager's dream with easy deployment and full remote management. Features include up to 50 m / 164 ft of wireless range, up to 24 hours of talk time, and connectivity to multiple devices. Extend your talk time by using the desktop charge stand or by using the headset in the corded USB mode. This model is Microsoft Teams certified and includes a BT700 dongle and charging stand.
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Product Information
Full details
The Poly Voyager 4320-M is a wireless Bluetooth headset designed for professionals in office and call center environments, offering a seamless and productive experience. It allows you to move freely with up to 50 m / 164 ft of wireless range and Acoustic Fence technology to eliminate background noise. However, it's essential to ensure compatibility with your devices and software for optimal performance.
All features
Colour
Black
Series
Voyager
Model Part Number
77Z32AA
Brand
Poly
Extended Product Information
FAQs
How do I pair the headset with my computer?
Insert the BT700 dongle into your computer's USB port, then turn on the headset. The headset should automatically pair with the dongle. If not, refer to the pairing instructions in the user manual.
How long does the battery last?
The headset provides up to 24 hours of talk time. Battery life can vary based on usage and settings.
What is the wireless range?
The wireless range is up to 50 m / 164 ft, allowing for mobility around the office.
Is the headset compatible with Microsoft Teams?
Yes, the Poly Voyager 4320-M is certified for Microsoft Teams, ensuring seamless integration and optimized performance.
How do I mute the microphone?
The headset has a mute button on the headset itself. Press this button to mute and unmute the microphone during calls.
Can I use the headset with my smartphone?
Yes, the headset supports Bluetooth connectivity and can be paired with your smartphone for calls and media playback.
How do I charge the headset?
Place the headset on the charging stand provided. The stand should be connected to a power source.
Troubleshooting
Headset not connecting to the device
Ensure the headset is charged and within range of the device. Restart both the headset and the device and try pairing again. Also, check the Bluetooth settings on your device to ensure the headset is selected as the audio output.
Poor audio quality
Make sure the headset is properly positioned on your ear and that the microphone is close to your mouth. Check for any obstructions on the microphone and speaker. Ensure the volume is not set too low and adjust accordingly.
Microphone not working
Verify that the microphone is not muted and that the correct audio input is selected on your device. Check the headset's settings and adjust the microphone volume as needed. Also, make sure the microphone is not blocked by anything.
Battery not charging
Make sure the headset is correctly placed on the charging stand and that the stand is connected to a power source. Try a different USB port or power outlet. Clean the charging contacts on both the headset and the stand.
Microsoft Teams certification ensures seamless integration.
Cons
Requires Bluetooth connectivity.
May require initial setup and pairing.
Battery life may vary depending on usage.
Charging stand required for extending talk time.
Compatibility issues may arise with some devices.
Can be affected by interference in crowded environments.
Setup, Compatibility & Care
Setup: Connect the BT700 dongle to your computer's USB port. Then, power on the headset and pair it with the dongle. Follow the on-screen instructions on your computer to complete the pairing process.
Compatibility: The Poly Voyager 4320-M is compatible with most devices that support Bluetooth connectivity. It is optimized for Microsoft Teams and works with other leading communication platforms.
Care:
Clean the headset regularly with a soft, damp cloth.
Avoid using harsh chemicals or abrasive materials.
Store the headset in a safe place when not in use.
Keep the charging contacts clean to ensure proper charging.