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Plantronics Headset Cable - Black

Plantronics Headset Cable - Black

The U10P-S cable is designed for use with the H top range of Plantronics headsets, as a non-amplif...

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Product Information

Full details

The Poly U10P-S Cable is designed for users of Plantronics H-Series headsets seeking a straightforward, non-amplified connection to compatible Panasonic KXT phone systems. Its primary benefit is enabling hands-free communication by connecting a headset with a Quick-Disconnect plug directly to phones with specific headset ports. A key consideration is its direct compatibility requirement with certain Plantronics amplifiers or phones.

All features

ColourBlack
Model Part Number38099-01
BrandPoly

Extended Product Information

FAQs

What type of headsets is the Poly U10P-S Cable compatible with?

This cable is designed for Plantronics H-Series headsets that feature a Quick-Disconnect (QD) plug.

Which phone systems does this cable work with?

It is specifically designed for certain Panasonic KXT phone ranges and compatible Plantronics amplifiers. It is not a universal adapter.

Is this cable amplified?

No, the Poly U10P-S Cable is a non-amplified, direct-connect solution.

What is the benefit of the Quick-Disconnect (QD) plug?

The QD plug allows you to quickly detach your headset from the cable without interrupting your call, making it easy to step away or switch devices.

How long is the coiled cable?

The product information does not specify the exact uncoiled length, but it is designed to be a manageable coiled cord for desk use.

Can I use this cable with any Plantronics headset?

No, it is intended for H-Series headsets with a Quick-Disconnect (QD) plug. Please check your headset's specifications.

What should I do if I experience static or low volume?

Ensure all connections are secure and check for any visible damage to the cable. You may also need to check your phone or amplifier's audio settings.

Troubleshooting

No audio in headset

Verify the cable is securely connected at both the headset and the phone/amplifier. Ensure the headset is selected as the active audio device on your phone or amplifier. Check if the headset's Quick-Disconnect is properly seated.

Poor audio quality (static, low volume)

Check for damage to the cable or connectors. Ensure there are no other cables interfering with the connection. Confirm that the phone or amplifier is not the source of the audio issue.

Microphone not working

Ensure the headset is properly connected. Check microphone mute settings on the headset or phone. Test with a different compatible headset to isolate the issue.

Cable feels stiff or damaged

Avoid bending the cable sharply or putting excessive strain on it. If the cable appears damaged, it should be replaced to ensure proper function and safety.

Pros and Cons

Pros

  • Simple, direct connection for compatible systems.
  • Cost-effective compared to amplified solutions.
  • Facilitates true hands-free operation.
  • Easy to install and use.
  • QD plug enhances user convenience.

Cons

  • Limited compatibility – primarily for Panasonic KXT and specific Plantronics amplifiers.
  • Non-amplified, may not be suitable for all users or noisy environments.
  • Requires a compatible phone or amplifier headset port.
  • Cord length may be insufficient for some desk setups.

Setup, Compatibility & Care

Setup:

  1. Ensure your Panasonic KXT phone or Plantronics amplifier has a dedicated headset port compatible with this cable.
  2. Connect the Quick-Disconnect (QD) end of your H-Series headset to the corresponding QD port on the U10P-S cable.
  3. Connect the other end of the U10P-S cable to the headset port on your phone or amplifier.
  4. You may need to enable the headset function on your phone; consult your phone's user manual.

Compatibility:

  • Primarily designed for use with Plantronics H-Series headsets.
  • Connects to compatible Panasonic KXT phone ranges.
  • Works with compatible Plantronics amplifiers.
  • *Always verify compatibility with your specific phone model and headset before purchase.*

Care:

  • Gently wipe the cable with a dry or slightly damp soft cloth. Avoid using harsh chemicals or abrasive materials.
  • Keep the connectors clean and free from dust and debris.
  • Avoid excessive pulling or bending of the cable to prevent internal damage.

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