Poly Replacement Handset - White
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Product Information
Full details
This guide is for users of Poly VVX 150-450 and CCX 400-700 series phones who need a replacement handset. The key benefit is restoring full functionality to your phone with an easy-to-install, genuine Poly part. A caveat is that this is a replacement part and not a full phone system. This product includes a white replacement handset and a compatible handset cord, designed for straightforward integration with your existing Poly phone.
All features
| Colour | White |
|---|---|
| Model Part Number | 89L78AA |
| Brand | Poly |
Extended Product Information
FAQs
Is this handset compatible with all Poly phones?
No, this handset is specifically designed for the Poly VVX 150-450 and CCX 400-700 series phones. Please check your phone's model number before purchasing.
Does the handset come with a cord?
Yes, each handset in the pack includes a compatible handset cord.
How many handsets are included in this pack?
This product is a pack of 5 replacement handsets, each with its own handset cord.
What is the color of this handset?
The color of this particular product variant is white.
Can I use this as a headset replacement?
No, this is a replacement for the traditional telephone handset, not a headset.
How do I clean the handset?
Wipe the handset with a soft, dry cloth. If needed, use a slightly damp cloth and dry it immediately. Avoid using harsh cleaning agents.
What if my phone is a different color, will this work?
The handset will function correctly regardless of your phone's base color, but the white handset may not match the aesthetic of a black or other colored phone.
Troubleshooting
No audio when using the handset
Ensure the handset cord is securely plugged into both the handset and the phone base. Verify that the phone is powered on and registered to the network. Try testing with another known working handset if available.
Crackling or poor audio quality
Check the handset cord for any visible damage or kinks. Ensure the handset is properly seated on the phone base. Clean the contact points on both the handset and the phone base with a dry cloth.
Handset does not connect to the phone
Confirm that the handset model is compatible with your specific Poly VVX or CCX phone series. Ensure the handset cord is fully inserted into the correct port on the phone base.
Pros and Cons
Pros
- Ensures perfect compatibility with specific Poly phone models.
- Includes the necessary cord, simplifying replacement.
- Genuine Poly part for reliability and audio quality.
- Easy to install, requiring no special tools.
- Available in a pack of 5, offering value for multiple replacements.
Cons
- Only compatible with specific Poly VVX and CCX series models.
- Does not include the phone base or other accessories.
- Color is specific (white), may not match all phone aesthetics.
- Requires the user to have a faulty handset to need this replacement.
Setup, Compatibility & Care
Compatibility: This handset is exclusively compatible with Poly VVX 150-450 and CCX 400-700 series phones. Please verify your phone model before purchase.
Setup:
- Disconnect the old handset cord from the phone base.
- Detach the old handset from the phone base (if separate).
- Connect the new handset cord to the designated handset port on the phone base.
- Attach the new handset to the phone base.
Care:
- Clean the handset with a soft, dry cloth. For stubborn marks, use a slightly damp cloth and then dry immediately.
- Avoid using harsh chemicals or abrasive cleaners, as they can damage the material.
- Ensure the handset cord is not bent at sharp angles or excessively stretched to prevent internal damage.