DrayTek Vigor 3912 - VPN Enterprise Router

Name: DrayTek Vigor 3912 - VPN Enterprise Router
Brand: Draytek
SKU: lx7qn2fhud
Availability: InStock

The DrayTek Vigor 3912 series is a premium next generation multi-WAN router, ideal for demanding a...

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Product Information

Full details

This guide is for network administrators and IT professionals seeking a high-performance, secure, and versatile router. The DrayTek Vigor 3912 series offers exceptional throughput, robust VPN capabilities, and advanced network management features, ideal for demanding enterprise environments. While offering extensive capabilities, it requires a certain level of technical expertise for initial setup and configuration.

All features

Model Part Number	V3912-K
Brand	Draytek

Extended Product Information

FAQs

What is the warranty period?

The standard warranty period is usually two years; however, this may vary depending on the region and the terms of the purchase. Check with the vendor.

Can I manage the router remotely?

Yes, the Vigor 3912 supports remote administration via HTTP, HTTPS, SSH, and Telnet, and it is compatible with the VigorACS central management platform.

How many VPN tunnels does it support?

It supports up to 500 simultaneous VPN tunnels.

Does the router support VLANs?

Yes, the router can support up to 100 LAN subnets with VLANs.

What kind of VPN does it support?

It supports IPsec, DrayTek SSL VPN, OpenVPN, WireGuard, GRE over IPsec, PPTP and L2TP over IPsec.

What kind of ports does it have?

It has 8 Gigabit Ethernet (copper) ports, 2 x 10GbE SFP+ and 2 x 2.5GbE ports.

Does it have a built-in firewall?

Yes, it has a built-in stateful packet inspection (SPI) firewall.

Troubleshooting

Device won't turn on

Check the power adapter and outlet. Ensure the power button is switched on.

Cannot access the web interface

Verify the IP address of the router and ensure your computer is on the same network. Check the network cable connection.

Internet connection is down

Check the WAN connection settings. Contact your ISP to confirm the service is operational. Reboot the router.

VPN connection fails

Verify VPN settings on both sides. Check for firewall rules blocking VPN traffic. Ensure the VPN service is enabled and configured correctly.

Slow network performance

Check the network speed and bandwidth usage. Check for any bandwidth-intensive applications. Update firmware and review QoS settings.

Pros and Cons

Pros

High throughput capabilities for demanding network environments.
Robust VPN features suitable for secure remote access and inter-office communication.
Advanced security features, including IDS, to protect against network threats.
Flexible WAN options for reliable internet connectivity.
Comprehensive management features for network control.
Supports a large number of concurrent VPN connections.

Cons

Requires a degree of technical expertise for initial setup and configuration.
The advanced feature set can be complex to configure.
May be overkill for smaller networks with less demanding requirements.
Can be more expensive than simpler routers.
Some features may require a VigorCare subscription for full functionality.

Setup, Compatibility & Care

Setup:

Hardware Connection: Connect the WAN ports to your internet service provider (ISP) equipment and the LAN ports to your internal network switches or devices. Connect the power adapter to a power source.
Web Interface Access: Connect a computer to one of the LAN ports and access the router’s web interface by entering its IP address (usually 192.168.1.1) in a web browser.
Initial Configuration: Follow the setup wizard or manually configure the WAN settings (connection type, IP address), LAN settings (IP range, DHCP), and security settings (firewall, VPN). Detailed configuration is best done following the official DrayTek documentation.

Compatibility:

The Vigor 3912 is compatible with most internet service providers that use Ethernet connections. The device supports various WAN connection types, including PPPoE and static IP. Ensure the router's firmware is up to date for optimal performance and security. It is compatible with VigorACS for remote management.

Care:

Ventilation: Ensure adequate ventilation around the router to prevent overheating. The device has a built-in fan.
Firmware Updates: Regularly update the firmware to address security vulnerabilities and improve performance.
Backup Configuration: Back up the router’s configuration settings regularly to easily restore settings in case of a hardware failure or misconfiguration.
Physical Protection: Protect the router from extreme temperatures and moisture.