Masterplug EV Charger - Smart (Socket) - 7.4kW

Charge your EV at home with ease with Masterplug’s socketed EV charger in white with auto lock and...

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AmazonMasterplug Black Smart Ev Home Wall Charger For Type 2 Electric And Plug-In Hybrid Vehicles, Socket Only, Mode 3, Auto-Lock, Solar Charging, Single Phase, Wi-Fi, Ip55, 7.4Kw, 32A, Evcm3ss7b-Mp
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£231.99
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B&QB&Q - Socketed Type 2 Smart Ev Wall Charger Mode 3 Black 7.4Kw
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£249.99
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OnBuy.comMasterplug Smart Ev Home Wall Charger For Type 2 Electric And Plug-In Hybrid Vehicles, Socket Only, Mode 3, Auto-Lock, Solar Charging, Single Phase Black 5015056742274
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Product Information

Full details

This guide helps owners of Type 2 electric and plug-in hybrid vehicles get the most out of their Masterplug Smart EV Home Wall Charger. With fast charging capabilities up to 7.4kW, this charger offers convenient home charging. Note that a reliable Wi-Fi connection is required to utilize the full smart charging features via the Sync Energy App.

All features

Model Part NumberEVCM3SS7W-MP
BrandMasterplug

Extended Product Information

FAQs

What type of vehicles is this charger compatible with?

This charger is compatible with all Type 2 electric and plug-in hybrid vehicles.

What is the charging speed?

The charger provides dynamic fast charging at rates up to 7.4kW (32A).

Is it weatherproof?

Yes, it has an IP65 rating, making it suitable for both indoor and outdoor use.

How do I monitor my charging sessions?

You can monitor your charging sessions through the Sync Energy App, which also allows you to set schedules and track energy usage.

Does it support solar charging?

Yes, it supports an auto solar function to utilize excess solar power for charging.

What safety features does it have?

It includes overload, short-circuit, and overheating protection to ensure user and device safety.

What is the warranty period?

The charger comes with a 3-year manufacturer's warranty.

How do I install the charger?

The charger has a four-point fixing system with a fixing hole template for easy installation. It is recommended to have it installed by a qualified electrician.

Troubleshooting

Charger is not powering on.

Check the power supply and circuit breaker. Ensure the charger is properly connected to the electrical supply. If the issue persists, consult an electrician.

Charging is slow or not working.

Check the charging cable connection at both the charger and the vehicle. Ensure the vehicle's charging settings are correctly configured. Verify that there are no faults on your vehicle's charging system and contact your vehicle manufacturer if needed.

Wi-Fi connection issues.

Make sure your home Wi-Fi network is stable and within range of the charger. Restart the charger and router. Ensure the correct Wi-Fi password is used in the app.

App not connecting to the charger.

Ensure the charger is connected to your Wi-Fi network. Check your internet connection. Restart the app and the charger. Contact Masterplug support for further assistance.

Charger is overheating.

Check for any obstructions around the charger that may be blocking airflow. If the issue continues, reduce the charging current via the app or consult a qualified electrician.

Pros and Cons

Pros

  • Fast charging speeds to quickly add range to your EV.
  • Smart charging features allow for convenient control and monitoring via the Sync Energy App.
  • Weatherproof design ensures reliable performance in various conditions.
  • Supports solar charging, enhancing energy efficiency and cost savings.
  • Built-in safety features provide peace of mind during charging.
  • Easy installation process with provided templates and adjustments.

Cons

  • Requires a stable Wi-Fi connection for full smart charging functionality.
  • May require professional installation depending on your electrical setup.
  • App features and updates are reliant on the manufacturer's support.
  • Socketed design requires you to bring your own charging cable.
  • The initial setup of the smart features might have a learning curve for some users.
  • Limited to a 7.4kW output, which might be slower than some higher-powered chargers.

Setup, Compatibility & Care

Setup

  1. Installation: The charger is designed for easy installation with a four-point fixing system. A fixing hole template is provided to assist with this process. Professional installation by a qualified electrician is recommended.
  2. Connectivity: Connect the charger to your home's Wi-Fi network to enable smart charging features via the Sync Energy App.
  3. App Setup: Download the Sync Energy App, create an account, and follow the in-app instructions to connect and configure your charger.

Compatibility

The charger is compatible with all Type 2 electric and plug-in hybrid vehicles. It's designed for use with a standard UK electrical supply. Ensure your home's electrical system can support the charger's power output (up to 7.4kW).

Care

  • Cleaning: Use a damp cloth to clean the exterior of the charger. Avoid using harsh chemicals or abrasive cleaners.
  • Weather Protection: The charger is IP65 rated for weather resistance. Ensure the unit is properly installed to maintain this rating.
  • Maintenance: Regularly inspect the charging cable and the charger for any signs of damage. If any issues are found, contact a qualified electrician or Masterplug support.

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