Setup, Compatibility & Care
Setup
- Installation: The charger is designed for easy installation with a four-point fixing system. A fixing hole template is provided to assist with this process. Professional installation by a qualified electrician is recommended.
- Connectivity: Connect the charger to your home's Wi-Fi network to enable smart charging features via the Sync Energy App.
- App Setup: Download the Sync Energy App, create an account, and follow the in-app instructions to connect and configure your charger.
Compatibility
The charger is compatible with all Type 2 electric and plug-in hybrid vehicles. It's designed for use with a standard UK electrical supply. Ensure your home's electrical system can support the charger's power output (up to 7.4kW).
Care
- Cleaning: Use a damp cloth to clean the exterior of the charger. Avoid using harsh chemicals or abrasive cleaners.
- Weather Protection: The charger is IP65 rated for weather resistance. Ensure the unit is properly installed to maintain this rating.
- Maintenance: Regularly inspect the charging cable and the charger for any signs of damage. If any issues are found, contact a qualified electrician or Masterplug support.