GFW Side Lift Ottoman Storage Bed - Cream

This GFW Ottoman Bed is designed to accommodate a standard double-sized mattress.

No, the mattress is not included with the bed frame and must be purchased separately.

The bed features colour-coded assembly holes which significantly simplify the setup process. While some assembly is required, these markings make it more straightforward. It is recommended for two people to assemble.

The bed uses a gas hydraulic system which allows the mattress base to be lifted effortlessly from either the left or right side (chosen during assembly). This provides easy access to the storage compartment underneath.

The bed is upholstered in a high-quality hopsack fabric in a cream color.

Yes, during the assembly process, you can choose to configure the gas hydraulic lift mechanism to open from either the left or right side of the bed, depending on your room layout.

Yes, the storage compartment is fully lined, which helps protect your stored items from dust and keeps the interior tidy.

Ensure the mattress is correctly positioned and not excessively heavy for the gas struts. Check that the gas struts are securely attached and not obstructed. If newly assembled, sometimes the struts need a few cycles to loosen up. If the issue persists, contact customer support as the struts may need replacement.

Tighten all screws and bolts throughout the bed frame, especially those connecting the main supports. Ensure the bed is on a level surface. Adding felt pads to contact points between the mattress and frame can sometimes help.

Carefully re-read the assembly instructions, paying close attention to diagrams and part labels. If parts are genuinely missing or damaged, identify them using the parts list in the manual and contact the retailer or manufacturer for replacements.

Regularly vacuum the fully lined storage compartment with an upholstery attachment. Ensure items stored are clean before placing them in the compartment. Check if the room itself is excessively dusty.