Jabra Evolve 20 Stereo Headset - Black

The Jabra Evolve 20 is a binaural corded headset for PC, optimized for Microsoft. With state-of-th...

Best current price£19.90from eBay

Headphones Noise Cancellation
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eBayJabra Evolve 20 UC Stereo USB Corded Headset VAT Included 4999-829-209
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PCHUB.UKJabra Evolve 20 Headset Wired Head-Band Office/Call Center Usb Type-C
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UK Office DirectJabra Evolve 20 USB-C USB- A MS Mono Headset
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Office MachinesJabra Evolve 20 USB MS Mono Headset
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GamingKitJabra Evolve 20 Headset Wired Head-Band Office/Call Center Usb Type-C
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eBay2x Jabra HSC016 Evolve 20 USB-C Stereo Headset
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eBayJabra Headset HSC016 Stereo USB Wired Headset inc VAT
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Product Information

Full details

The Jabra Evolve 20 is a professional binaural corded headset designed for office workers and call center professionals who require clear communication and reliable call management. Its primary benefit is the combination of a high-quality noise-cancelling microphone and intuitive in-line controls, which streamline daily productivity. While it offers excellent performance for voice calls and music, it relies on passive noise cancellation through its foam ear cushions, which may not fully block out low-frequency environmental noise compared to active solutions.

All features

ColourBlack
Headphones Noise CancellationPassive
SeriesEvolve 20
Model Part Number4999-823-169
BrandJabra

Extended Product Information

FAQs

Is the Jabra Evolve 20 compatible with my smartphone?

The Evolve 20 is primarily designed for use with PCs via USB. It is not intended for direct connection to standard mobile phone headset jacks.

Does this headset have Active Noise Cancellation (ANC)?

No, this model uses passive noise cancellation provided by the physical design and material of the ear cushions to reduce high-frequency background noise.

What is the difference between the Mono and Stereo versions?

The Mono version covers only one ear, allowing you to hear your surroundings, while the Stereo (Binaural) version covers both ears for better focus.

Can I replace the ear cushions?

Yes, the foam ear cushions are designed to be replaceable to ensure long-term hygiene and comfort.

What does the PeakStop feature do?

PeakStop technology instantly removes potentially harmful loud sounds or tones before they reach your ears, keeping the sound level within a safe range.

Is the microphone boom adjustable?

Yes, the microphone boom arm can be rotated and positioned to your preference to ensure optimal voice capture.

Troubleshooting

The headset is not detected by the computer

Unplug the USB cable and reconnect it to a different USB port. Ensure that your computer's sound settings have the Jabra Evolve 20 selected as the default playback and recording device.

Microphone is not picking up voice

Check if the mute button on the in-line control unit is engaged. Also, verify that your software application has permissions to access the microphone.

Poor audio quality or echo during calls

Ensure the DSP settings are enabled in your softphone software and check that the headset firmware is up to date via the Jabra PC Suite.

Pros and Cons

Pros

  • Intuitive in-line controls for efficient call management
  • Excellent noise-cancelling microphone performance
  • Lightweight and comfortable for extended use
  • Easy plug-and-play installation via USB
  • Clear wideband audio quality for calls and music

Cons

  • Passive noise cancellation only (no active noise cancellation)
  • Foam ear pads may be less durable over long periods than leatherette
  • Wired connection limits mobility compared to wireless alternatives

Setup, Compatibility & Care

The Jabra Evolve 20 features a simple plug-and-play setup. Simply connect the USB-C or USB-A cable into your computer's port, and the operating system will recognize the device automatically. It is compatible with both Windows and Mac platforms. For care, keep the headset in a clean, dry location when not in use. If the foam ear pads become dirty or worn, they should be gently wiped with a damp cloth or replaced to maintain the integrity of the passive noise cancellation. Avoid pulling on the 1.2-meter cable to prevent internal wiring damage, and ensure the boom arm is handled gently when adjusting it near your mouth.

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