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Igenix Catering Urn & Hot Water Boiler - Silver

Igenix Catering Urn & Hot Water Boiler - Silver

This IG4018 18 L catering urn expertly combines robust construction with efficiency, displaying al...

Best current price£62.99from B&Q

Colour
BlackSilverWhite

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Product Information

Full details

This guide is designed for users of the Igenix IG4018 18L Catering Urn, ideal for large homes, offices, and events needing a reliable hot water source. The urn's key benefit is its ability to quickly boil large quantities of water while offering features like a keep-warm function and adjustable thermostat. Note that while it's designed for efficiency, the initial heating time for a full 18L capacity may be longer compared to smaller units.

All features

ColourSilver
Model Part NumberIG4018
BrandIgenix

Extended Product Information

FAQs

How do I clean the Igenix IG4018?

Unplug the urn and let it cool. Wipe the exterior with a damp cloth. Descale regularly to remove mineral buildup.

What is the capacity of the urn?

The urn has an 18-liter capacity.

Does the urn have a keep-warm function?

Yes, it has a keep-warm function to maintain the water temperature.

What is the temperature range of the thermostat?

The thermostat has a temperature range of 30°C to 100°C.

What safety features does the urn have?

The urn has boil-dry cut-off and a locking lid.

Is the tap non-drip?

Yes, the tap is designed to be non-drip to prevent spills.

What type of power outlet does it use?

It uses standard UK mains power.

What is the warranty period?

The product comes with a 1-year guarantee.

Troubleshooting

Urn not heating

Check the power supply and ensure the urn is plugged in and the power outlet is working. Check if the thermostat is set correctly.

Water tastes metallic

Descale the urn to remove mineral buildup. Rinse thoroughly after descaling.

Urn is leaking

Check the tap and seal for any damage or blockage. Ensure the tap is properly closed. Contact customer service if the issue persists.

Boil-dry cut-off activated

Refill the urn with water and reset the thermostat. Ensure there is sufficient water before turning it on.

Pros and Cons

Pros

  • Large capacity suitable for events and large groups.
  • Energy-saving thermostat to manage power consumption.
  • Keep-warm function maintains water temperature.
  • Safety features like boil-dry cut-off and locking lid enhance user safety.
  • Non-drip tap for clean and easy serving.

Cons

  • Initial heating time for a full 18L capacity can be longer.
  • Requires sufficient counter space due to its size.
  • Cleaning may require more effort compared to smaller units.

Setup, Compatibility & Care

Setup:

  1. Place the urn on a stable, level surface.
  2. Ensure the power cord is in good condition.
  3. Fill the urn with the desired amount of water, using the water gauge as a guide.
  4. Close and lock the lid.
  5. Plug the urn into a suitable power outlet.
  6. Set the desired temperature using the adjustable thermostat.
  7. Turn the urn on and allow the water to heat.

Compatibility:

  • The Igenix IG4018 operates on standard UK mains power.
  • Ensure the power outlet is properly grounded for safety.

Care:

  1. Always unplug the urn and allow it to cool before cleaning.
  2. Wipe the exterior with a damp cloth.
  3. Descale the urn regularly to maintain optimal performance. Use a descaling solution suitable for stainless steel.
  4. Rinse the urn thoroughly after descaling.
  5. Do not immerse the urn in water.

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