Igenix Catering Urn - Silver - IG4008

This 8.8-litre stainless steel catering urn is a compact and practical solution for any smaller ev...

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Product Information

Full details

This guide provides essential information for users of the Igenix Catering Urn (IG4008). Designed for smaller events and functions, it offers a convenient way to serve hot beverages with its keep-warm function and adjustable thermostat. Note that while it's compact, its capacity is 8.8L, suitable for moderate gatherings.

All features

ColourSilver
Model Part NumberIG4008
BrandIgenix

Extended Product Information

FAQs

How do I clean the Igenix Catering Urn?

Unplug the urn and allow it to cool. Wipe the exterior with a damp cloth. Descale the interior regularly using a descaling solution appropriate for stainless steel.

What is the capacity of the urn?

The urn has a capacity of 8.8 liters.

Does the urn have a keep-warm function?

Yes, the urn is equipped with a keep-warm function to maintain the water temperature.

What safety features does the urn have?

The urn includes a boil-dry cut-off and a locking lid for added safety.

What is the warranty period?

The product comes with a 1-year guarantee.

How do I adjust the temperature?

Use the adjustable thermostat to select your desired heat setting.

What should I do if the urn isn't working?

Check the power supply and ensure the urn is switched on. Refer to the troubleshooting section for more detailed solutions.

Troubleshooting

Urn does not heat up.

Check the power connection and ensure the urn is switched on. Check the fuse.

Water is not staying hot.

Ensure the keep-warm function is enabled and the thermostat is set correctly. Check for any air gaps around the lid.

Water tastes metallic.

Descale the urn thoroughly to remove mineral buildup. Rinse the urn well after descaling.

Urn is leaking.

Ensure the tap is fully closed and not damaged. Check the seals for any wear and tear.

Pros and Cons

Pros

  • Compact design ideal for smaller events.
  • Keep-warm function ensures hot water is always available.
  • Adjustable thermostat provides temperature flexibility.
  • Non-drip tap minimizes mess and waste.
  • Safety features like boil-dry cut-off and locking lid.

Cons

  • 8.8L capacity may be insufficient for very large gatherings.
  • Requires manual filling and emptying.
  • Stainless steel exterior requires regular cleaning to maintain appearance.

Setup, Compatibility & Care

  1. Setup: Place the urn on a stable, heat-resistant surface. Ensure the power cord is safely positioned.
  2. Filling: Fill the urn with the desired amount of water, visible through the clear water gauge.
  3. Operation: Plug in the urn and switch it on. Adjust the thermostat to the desired temperature.
  4. Cleaning: Allow the urn to cool before cleaning. Wipe the exterior with a damp cloth. The interior can be cleaned with a suitable descaling solution if hard water is used.
  5. Compatibility: The urn is compatible with standard UK mains power. Avoid using extension cords unless absolutely necessary.

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