groov e Neo Buds True Wireless Earbuds - Black - Active Noise Cancelling

The earbuds offer 22 hours of total playback time, including charges from the case.

Yes, Active Noise Cancellation works with both music playback and during calls to reduce background distractions.

Typically, a specific touch gesture (e.g., a long press or triple tap) on either earbud will activate your device's default voice assistant.

The smart display screen allows you to quickly check essential information like battery level, connection status, and charging progress without needing to check your connected device.

The product information does not specify waterproof ratings. It is advised to keep them away from water and excessive humidity to avoid damage.

To reset the earbuds, place them in the charging case, close the lid, wait for 10 seconds, and then reopen the case. This often resolves connectivity issues.

Yes, the touch controls allow for volume adjustment. Specific gestures for increasing or decreasing volume can be found in the user manual.

Ensure Bluetooth is enabled on your device. Try turning Bluetooth off and on again. Reset the earbuds by placing them in the case, closing the lid, and reopening after 10 seconds. Forget the 'groov e Neo Buds' from your device's Bluetooth list and re-pair.

Check if the earbud is properly seated in the charging case and that the contacts are clean. Ensure the earbud is paired and connected to your device. Try resetting the earbuds as described above.

Ensure your device is within Bluetooth range. Minimize obstructions between the earbuds and your device. Close other Bluetooth applications that may be running. Update your device's firmware if available.

Ensure the touch surfaces are clean and dry. Try restarting the earbuds by placing them in the case and removing them. Check for any protective films that might be covering the touch sensors.