Sony - DualSense Wireless Controller - Black

Discover a deeper, highly immersive gaming experience with the DualSense wireless controller. It o...

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Product Information

Full details

The Sony PlayStation 5 DualSense Wireless Controller is designed for PlayStation 5 gamers seeking a deeply immersive and responsive gaming experience. Its key benefit lies in the groundbreaking haptic feedback and dynamic adaptive triggers that bring game worlds to life in your hands. However, it's important to note that its most advanced features are optimized exclusively for PlayStation 5 titles, meaning some functionality may be limited on other devices.

All features

ColourBlack
SeriesDualSense
Model Part Number3005715
BrandSony

Extended Product Information

Troubleshooting

Controller won't turn on or respond.

Ensure the controller is charged. Connect it to the PS5 with a USB-C cable and wait a few minutes. If still unresponsive, try resetting it by inserting a paperclip into the small reset hole on the back of the controller for 5 seconds.

Controller won't pair with PS5.

Make sure the console is on. Try connecting the controller with a USB-C cable to pair it. If already paired, ensure no other controllers are interfering, or try resetting the controller and pairing again.

Haptic feedback or adaptive triggers not working.

Verify the game supports these features. Check PS5 settings (`Settings` > `Accessories` > `Controllers`) to ensure vibration intensity and trigger effect intensity are not set to `Off`. Some games also have in-game settings for these features.

Microphone issues (no sound or poor quality).

Check PS5 audio settings (`Settings` > `Sound` > `Microphone`) to ensure input device is set to the controller and volume is adequate. Ensure the microphone mute button (below the PS button) is not active (light will be off when unmuted).

Controller 'drift' (character moves without input).

This can sometimes be resolved by resetting the controller (as described above). Ensure the controller's firmware is up to date (`Settings` > `Accessories` > `Controllers` > `Wireless Controller Device Software`). If the issue persists, contact PlayStation Support.

Battery drains too quickly.

Reduce vibration intensity and trigger effect intensity in PS5 settings. Turn off the controller when not in use. Ensure it's fully charged before playing.

FAQs

How do I update the controller's firmware?

Connect your DualSense controller to your PlayStation 5 console via USB. The PS5 system will automatically check for and prompt you to install any available controller software updates.

Can I use the DualSense controller on my PC?

Yes, you can connect the DualSense controller to a PC via a USB-C cable or Bluetooth. Basic functionality will work, but advanced features like haptic feedback and adaptive triggers may require specific game support or third-party drivers.

What is the typical battery life?

Battery life varies greatly depending on the game and the intensity of haptic feedback and adaptive trigger usage. Generally, you can expect 4-12 hours of gameplay on a full charge. Reducing the intensity of these features can extend battery life.

How do I mute the built-in microphone?

Press the dedicated mute button located below the PlayStation button on the controller. When the light on the mute button is orange, the microphone is muted.

Is the controller compatible with other PlayStation consoles like PS4?

No, the DualSense controller is designed exclusively for the PlayStation 5 console and is not officially compatible with the PlayStation 4 or older PlayStation systems.

What type of charging cable does it use?

The DualSense controller uses a USB Type-C cable for charging and wired connection.

Pros and Cons

Pros

  • Delivers unparalleled immersion through haptic feedback and adaptive triggers.
  • Comfortable and ergonomic design for extended play.
  • Integrated microphone and headset jack offer convenient communication options.
  • USB-C charging provides modern connectivity.
  • Motion controls add an extra layer of interaction in compatible games.

Cons

  • Advanced features (haptics, adaptive triggers) are primarily limited to PS5 games.
  • Battery life can vary significantly depending on feature usage intensity.
  • Requires frequent charging with heavy use of immersive features.
  • No official support for full functionality on all non-PS5 devices.

Setup, Compatibility & Care

Setup

  1. Initial Pairing (Wireless): Turn on your PlayStation 5 console. Press and hold the PlayStation button and the Create button on the DualSense controller simultaneously until the light bar flashes blue. Connect the controller to your PS5 using the included USB-C cable. Follow the on-screen prompts to assign the controller to a user profile. Once registered, you can disconnect the cable for wireless play.
  2. Wired Connection: Simply connect the controller to your PS5 via the USB-C cable. This provides a stable, low-latency connection and charges the controller.

Compatibility

  • PlayStation 5: Fully compatible with all features and functionalities for PS5 games.
  • PC: Can be used as a standard gamepad via USB-C or Bluetooth on PC. Specific features like haptic feedback and adaptive triggers may require specific game support, drivers, or third-party software.
  • Mobile Devices: Connects via Bluetooth to some iOS and Android devices for compatible mobile games. Advanced features are generally not supported.

Care & Maintenance

  • Cleaning: Use a soft, dry cloth to wipe down the controller. For stubborn dirt, slightly dampen the cloth with water. Avoid harsh chemicals, solvents, or abrasive materials.
  • Charging: Recharge the controller using the provided USB-C cable connected to your PS5, a compatible USB wall adapter, or a charging station. Do not use non-certified charging accessories.
  • Storage: Store the controller in a cool, dry place away from direct sunlight or extreme temperatures. Avoid placing heavy objects on top of it.
  • Battery Life: To prolong battery life, consider reducing the intensity of haptic feedback and adaptive trigger effects in the PS5's settings menu (`Settings` > `Accessories` > `Controllers`).

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