Moccamaster KBGT Filter Coffee Machine - Polished Silver/Grey

The thermal jug should be hand-washed with warm, soapy water. Avoid using abrasive materials or harsh detergents. Ensure it is rinsed thoroughly.

This machine uses standard 102mm basket-shaped coffee filters.

The thermal jug is designed to keep coffee hot for several hours, typically up to two hours, without a warming plate.

While the machine is designed for a 1.25-litre capacity, you can brew smaller amounts. However, results may vary, and it's best to use the corresponding water level for optimal brewing.

Yes, the Moccamaster KBGT features an auto shut-off for safety and peace of mind.

Descaling frequency depends on your water hardness. It is generally recommended every 1 to 3 months to maintain optimal performance and coffee taste.

Yes, the machine comes with a travel lid that allows you to take the thermal jug on the go.

Check that the machine is plugged in and the power button is pressed. Ensure there is water in the reservoir and that the brew basket is properly seated.

Ensure you are using fresh coffee grounds and the correct water-to-coffee ratio. Also, check that the machine has been descaled recently, as mineral buildup can affect taste.

Verify that the brew basket and thermal jug are correctly positioned. Check for any cracks in the reservoir or jug. Ensure the anti-drip mechanism is not obstructed.

Ensure the travel lid is securely closed on the thermal jug. For best results, pre-heat the thermal jug with hot water before brewing.