The SureFlap Microchip Cat Flap Connect enables you to stay connected to your cat from anywhere. T...The SureFlap Microchip Cat Flap Connect enables you to stay connected to your cat from anywhere. The Hub links the cat flap to the Sure Petcare app, allowing you to track your cat’s movements in and out of the house and monitor any changes in behaviour, creating a greater connection with your cat and a deeper level of pet care. The Microchip Cat Flap Connect reads your cat's microchip or collar tag to prevent intruder animals entering your home and its DualScanTM technology enables you to control which cats stay inside and which cats can leave. It’s the most advanced cat flap… ever. Features Keeps intruder animals out of your home Compatible with all identification microchips and SureFlap RFID Collar Tags (tags not included) Stores up to 32 pets DualScanTM technology lets you set exit permissions for each cat – change permissions easily at any time Connects to the Sure Petcare app via the Hub (Hub included) Indoor-only mode – give indoor-only cats access into the house through the cat flap if they escape out an open window App notifications tell you when a cat enters or leaves the house Lock the door remotely from anywhere, or set a curfew time slot for the door to lock and unlock automatically at specific times Get a greater understanding of your cat – keep track of their activity and notice changes in behaviour Share access to the Sure Petcare app with friends and family Requires 4 x AA batteries (not included) – 6-month typical battery life Can be installed in doors, windows and walls Dimensions Flap opening dimensions – 142mm (w) x 120mm (h) – The smallest area of the cat flap that your cat will have to enter. Door/wall mounting dimensions – 165mm (w) x 171mm (h) Exterior frame dimensions – 210mm (w) x 210mm (h) Glass mounting dimensions – a circular hole 212mm in diameter – this is the optimum hole size, but the cat flap can be installed in holes up to 260mm in diameter. A Cat Flap Mounting Adaptor is required for glass installations.
This guide is for cat owners looking to provide their feline friends with freedom and security. The SureFlap Microchip Cat Flap Connect allows you to monitor your cat's comings and goings, prevent unwanted animals from entering your home, and gain insights into their activity. Keep in mind that the hub requires a power outlet and a stable Wi-Fi connection to function correctly.
All features
Brand
SureFlap
Extended Product Information
FAQs
How do I register my cat's microchip?
Open the Sure Petcare app and follow the instructions to add your cat's microchip ID. You may need to scan the microchip using the cat flap or the app.
How many cats can I register?
The cat flap can store up to 32 different pet identities.
What kind of batteries does the cat flap use?
The cat flap requires 4 x AA batteries (not included).
How long do the batteries last?
The batteries typically last around six months, depending on usage.
Can I control the cat flap remotely?
Yes, you can lock or unlock the cat flap, or set a curfew time, using the Sure Petcare app from anywhere with an internet connection.
What if my cat doesn't have a microchip?
You can use SureFlap RFID Collar Tags (sold separately) as an alternative.
What are the dimensions of the cat flap?
Flap opening: 142mm (w) x 120mm (h); Door/wall mounting: 165mm (w) x 171mm (h); Exterior frame: 210mm (w) x 210mm (h).
What if a non-registered cat tries to enter?
The cat flap will remain locked and prevent the unauthorized cat from entering your home.
Troubleshooting
Cat flap doesn't recognize my cat's microchip.
Make sure the microchip is registered correctly in the app. Try re-scanning your cat's microchip. Ensure your cat is close enough to the reader when entering.
Hub is not connecting to the Wi-Fi.
Check the Wi-Fi connection and ensure the hub is within range of your router. Restart the hub and your router. Contact your internet provider if the problem persists.
Cat flap is not locking or unlocking at the scheduled time.
Verify that the time settings are correct in the app. Check the battery level of the cat flap. Check your internet connection.
App notifications are not working.
Ensure notifications are enabled in the app settings and on your mobile device. Check that the hub is connected to the internet.
Pros and Cons
Pros
Provides enhanced security by preventing unwanted animals from entering your home.
Allows you to monitor your cat's activity and notice changes in behavior.
Offers remote control and scheduling options for convenience.
Compatible with a wide range of microchips and collar tags.
Helps manage multiple-cat households by controlling exit permissions.
Cons
Requires a power outlet and a stable Wi-Fi connection for the hub.
Uses batteries (4 x AA) that need replacing every six months (typical).
May require some initial setup and adjustment.
The initial cost can be higher than standard cat flaps.
Can be affected by temporary Wi-Fi outages.
Setup, Compatibility & Care
Setup
Install the cat flap in a door, window, or wall using the provided instructions.
Install the hub near the cat flap and connect it to a power outlet.
Download the Sure Petcare app and follow the setup instructions to connect the hub and cat flap.
Register your cat's microchip or collar tag in the app.
Compatibility
The cat flap is compatible with all common microchip types. If your cat has a microchip, it will most likely work.
Works with SureFlap RFID Collar Tags (sold separately).
Can be installed in doors, windows, and walls.
Care
Clean the cat flap regularly with a damp cloth.
Check the batteries in the cat flap and replace them when necessary.
Periodically inspect the flap for any obstructions or damage.
Ensure the hub is kept in a dry and well-ventilated area.
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