Ubiquiti Cloud Gateway Fiber - 30W PoE

Engineered for demanding deployments, the Cloud Gateway Fiber delivers enterprise-grade routing, s...

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PCHUB.UKUbiquiti Ucg-Fiber (30W) Gateway/Controller 10. 100. 1000. 2500. 10000
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Refresh CartridgesUbiquiti UCG-Fiber (30W) Gateway / Controller
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PcNova.co.ukUbiquiti Ucg-Fiber (30W) Gateway/Controller 10. 100. 1000. 2500. 10000
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GamingKitUbiquiti Ucg-Fiber (30W) Gateway/Controller 10. 100. 1000. 2500. 10000
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Box.co.ukUbiquiti Size 30 White Ucg-Fiber 30W Poe 10G Cloud Gateway Fiber (No Storage)
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Product Information

Full details

The Ubiquiti Cloud Gateway Fiber (UCG-FIBER) is designed for demanding fiber-based network deployments, offering enterprise-grade routing, switching, and security in a compact, fanless design. It's ideal for users seeking high-performance, integrated network management for modern networks and the complete UniFi ecosystem, though its advanced features may require a learning curve for novice users.

All features

Model Part NumberUCG-FIBER
BrandUbiquiti

Extended Product Information

FAQs

What is the maximum capacity of simultaneous users?

The Cloud Gateway Fiber is designed to support over 500 simultaneous users, making it suitable for dense deployments.

Does this device include NVR storage?

The device supports selectable NVMe SSD storage up to 2TB, which must be purchased separately and installed by the user.

What is the maximum WAN speed this gateway can handle?

It features dual 10GbE WAN ports, capable of handling speeds up to 10 Gbps, subject to ISP service and network configuration.

Can I use this gateway without other UniFi devices?

While it can function as a standalone router/firewall, its full capabilities, especially integrated management and advanced features, are best realized within the UniFi ecosystem.

What type of processor does the UCG-FIBER use?

It is powered by a quad-core ARM Cortex-A73 processor running at 2.2GHz.

How much PoE power does this gateway provide?

It offers a 30W PoE budget, supporting PoE+ standards for connected devices.

What are the supported VPN protocols?

It supports WireGuard, OpenVPN, and IPsec VPN protocols.

What is the IDS/IPS throughput?

The device provides an IDS/IPS throughput of 5Gbps.

Troubleshooting

Device not powering on

Ensure the AC adapter is securely connected to both the device and a working power outlet. Verify the input voltage and current specifications are met.

No internet connectivity

Check WAN cable connections. Verify the modem is functioning correctly. Ensure the gateway is adopted in UniFi Network and configured with the correct WAN settings (DHCP, PPPoE, Static IP).

Slow network speeds

Check for physical layer issues (cable quality, distance). Verify that IDS/IPS and other intensive security features are not overloading the processor. Ensure no single device is consuming excessive bandwidth. Check for firmware updates.

Cannot adopt device in UniFi Network

Ensure the device is powered on and connected to the same network as the UniFi controller. Reset the gateway to factory defaults if necessary and attempt adoption again. Check firewall rules on the controller if it's on a separate subnet.

PoE device not powering up

Verify the connected device is compatible with PoE+ standards. Ensure the total power draw of connected PoE devices does not exceed the 30W budget. Check the PoE settings in the UniFi Network application.

Pros and Cons

Pros

  • High-speed multi-gigabit connectivity (10 Gbps WAN, 2.5 Gbps LAN)
  • Integrated UniFi ecosystem management for a unified experience
  • Robust security features including IPS/IDS
  • 30W PoE budget for powering connected devices
  • Fanless, compact design suitable for various environments
  • Supports advanced routing protocols like OSPF

Cons

  • Requires familiarity with the UniFi ecosystem for full utilization
  • Advanced features may present a steeper learning curve for beginners
  • NVMe SSD for NVR storage sold separately
  • Polycarbonate (PC) enclosure may not be as durable as metal in extreme conditions
  • Limited number of 2.5GbE ports (four)

Setup, Compatibility & Care

Setup:

  1. Connect your modem to one of the 10GbE WAN ports (either RJ45 or SFP+).
  2. Connect your LAN devices to the four 2.5GbE RJ45 ports.
  3. If using NVR functionality, install a compatible NVMe SSD in the designated slot.
  4. Power on the device using the included AC adapter.
  5. Access the UniFi Network application (via UniFi OS or a separate controller) to adopt and configure the gateway.

Compatibility:

  • Fully compatible with the UniFi ecosystem (UniFi OS, Network, Protect, Access, Talk, Connect).
  • Supports standard networking protocols including OSPF, WireGuard, OpenVPN, and IPsec.
  • Can be used with standard RJ45 Ethernet cables and SFP+ modules.
  • Supports Power over Ethernet Plus (PoE+) for connected devices.

Care:

  • Clean the exterior with a dry or slightly damp soft cloth. Avoid abrasive cleaners.
  • Ensure adequate ventilation around the device; the fanless design relies on passive cooling.
  • Operate within the specified temperature range (0°C to 40°C).
  • Regularly update UniFi OS and application firmware for optimal performance and security.

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