CAMELBAK Thermo mug - Black

No, this tumbler is not designed for carbonated beverages, as the pressure build-up can be hazardous.

The double-wall vacuum insulation is designed to keep beverages hot for several hours and cold for up to 24 hours, depending on ambient temperature and initial fill temperature.

Yes, you can put boiling liquids in, but exercise caution when drinking as the contents will be very hot. Ensure the lid is securely fastened when not actively drinking.

The tumbler has a volume capacity of 500 ml (approximately 16 oz).

The full powder coating is designed for durability and a comfortable grip, but it can be scratched or chipped by sharp impacts or abrasive materials.

The lid is dishwasher safe. For manual cleaning, disassemble the parts if possible and wash with warm, soapy water, ensuring all nooks and crannies are cleaned.

The tumbler measures approximately 8.6 cm (width/depth) and 15.4 cm (height).

CamelBak typically offers a limited lifetime warranty on their products against manufacturing defects. Please refer to the official CamelBak warranty information for specifics.

Ensure the lid is fully sealed. Check that the vacuum seal between the walls is intact (look for condensation or warmth on the exterior). If the seal is compromised, contact customer support.

Ensure no residue is trapped in the threads or lid mechanism. Rinse the lid components thoroughly. Sometimes, slight pressure adjustments when twisting can help.

Verify the Tri-Mode lever is in the fully sealed position. Ensure the lid is screwed on tightly and evenly. Check the silicone seal on the lid for any debris or damage.

This usually indicates a compromised vacuum seal. Contact customer support for assistance.