PetSafe Petporte Smart Flap Microchip Cat Door - White

Name: PetSafe Petporte Smart Flap Microchip Cat Door - White
Brand: PetSafe
SKU: z2qbjj4gof
Price: 203.96 GBP
Availability: InStock

The PetSafe Petporte Smart Flap is a sophisticated microchip-operated cat door designed to provide...

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Petsafe Petporte Smart Flap Microchip Cat Flap, Automatic Access With Chip Recognition, For Cats Up To 7 Kg,White

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Product Information

Full details

The PetSafe Petporte Smart Flap is designed for cat owners seeking a secure, automated entry solution that prevents neighborhood strays from entering their home. Utilizing your cat's existing identification microchip, this device grants selective access for up to 25 pets, offering peace of mind through a reliable, programmable locking system. While highly effective for most cats up to 7 kg, prospective users must check their pet's microchip code compatibility before purchase, as the system does not recognize specific chip formats beginning with 977 or 98516.

All features

Brand	PetSafe

Extended Product Information

FAQs

Will this work with my cat's microchip?

It is compatible with most standard microchips, but will not work with chips starting with 977 or 98516.

How many cats can I program into the door?

You can register and store up to 25 individual cat microchip IDs.

Can I install this in a sliding glass door?

Yes, but you may need a professional glass installer to cut the tempered glass and ensure a proper seal.

What happens if the power goes out?

The door includes a backup battery compartment to ensure it continues to function if your home loses electricity.

Is the flap suitable for a large cat?

The flap is designed for cats weighing up to 7 kg with an opening size of 16 cm by 16 cm.

Can I lock the door manually?

Yes, the system allows for manual overrides and programmable timers to control the door status.

Troubleshooting

The door does not unlock when the cat approaches

Verify the cat's microchip is not one of the incompatible types (977 or 98516) and ensure the power supply is securely connected.

The device is losing settings frequently

Check that the backup battery is installed and still has a charge to maintain memory during power interruptions.

The flap is not reading the chip consistently

Ensure the cat is approaching from the correct angle and that there is no major metal interference directly around the sensor area.

Pros and Cons

Pros

Prevents stray animals from entering the house
No need for the cat to wear a bulky collar tag
Flexible installation options for different home materials
Supports multiple pets up to 25 cats
Reliable power backup system during electrical failures

Cons

Not compatible with microchips starting with 977 or 98516
Requires access to a power source near the installation point
Installation in glass or metal may require additional accessories or professional assistance

Setup, Compatibility & Care

Installation varies based on the surface material. For wood or PVC, the flap can be mounted directly following the included template. For glass or metal surfaces, additional adapters may be necessary to ensure a proper fit.

Before finalizing the installation, always test the microchip reading by holding your cat's chip (or the provided test token) near the sensor to ensure the lock triggers as expected. Keep the flap clean by wiping it with a soft, damp cloth. Avoid using harsh chemicals that could damage the sensor or the plastic surface. Periodically check the backup battery levels if you live in an area prone to power surges or frequent outages.