Jabra Engage 65 Wireless Headset - Passive Noise Cancellation
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Product Information
Full details
The Jabra Engage 65 is a professional-grade binaural headset designed for office professionals and call center agents who require reliable, long-range wireless connectivity. Its key benefits include an impressive 490-foot DECT range, simultaneous dual-device connection for desk and softphones, and an integrated busylight to reduce office interruptions; however, it utilizes passive rather than active noise cancellation, which may be less effective in extremely loud environments.
All features
| Headphones Noise Cancellation | Passive |
|---|---|
| Series | Engage 65 |
| Model Part Number | 9559-553-125 |
| Brand | Jabra |
Extended Product Information
FAQs
Does the Jabra Engage 65 have active noise cancellation?
No, the Engage 65 uses passive noise cancellation, which relies on the ear cushions to block out ambient sound.
Can I use this headset with my mobile phone?
The Jabra Engage 65 is primarily designed for desk phones and softphones. It is optimized for office environments using DECT technology.
How long does it take to fully charge the battery?
The battery reaches a full charge in approximately 1.5 hours.
Can I connect more than two devices at once?
No, the Engage 65 supports simultaneous connection to a maximum of two devices.
Is the busylight indicator always on?
The busylight will illuminate automatically when you are on a call to signal that you are busy.
Is the headset comfortable for long periods of wear?
Yes, the headset features soft leatherette ear cushions designed for all-day comfort during extended use.
Troubleshooting
Headset will not connect to the base
Ensure the headset is docked correctly in the base station for pairing and check that all cables are securely plugged into the base and your devices.
Audio is cutting out during calls
Move closer to the base station to ensure you are within the 150-meter range and check for physical obstructions that might interfere with the DECT signal.
Microphone is not picking up voice
Verify that the microphone boom is positioned correctly near your mouth and check the audio settings on your computer or phone to ensure the headset is selected as the default input device.
Pros and Cons
Pros
- Exceptional 490-foot wireless range
- Simultaneous connection to two devices
- Integrated busylight for focus
- Lightweight design for all-day comfort
- High-level security with AES encryption
Cons
- Passive noise cancellation only
- No touchscreen on the base station
- Requires physical desk space for the base unit
Setup, Compatibility & Care
Setting up the Jabra Engage 65 involves connecting the base station to your desk phone and computer via the provided cables. The device supports a variety of communication standards and is certified for use in professional environments. Compatibility includes major desk phones and softphone applications, making it highly versatile for modern offices. To maintain the headset, keep the leatherette ear cushions clean using a dry or slightly damp cloth. Ensure that the battery is charged regularly using the base station, and avoid exposing the device to extreme temperatures outside the -10°C to 55°C operating range.