Rock Oslo Suitcase Pebble - Grey

• 15 year manufacturer’s warranty • 8 x 360 smooth rolling wheels • Telescopic, push-button trolle...

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Full details

The Rock Oslo Suitcase in Pebble Grey is designed for adult travelers seeking a durable and maneuverable luggage solution. Its key benefit is the smooth 8-wheel system for effortless navigation through airports and busy streets, though its robust PP material might add slightly to the overall weight compared to softer alternatives. This suitcase features a TSA-approved lock, expandable capacity, and organized internal compartments, making it a practical choice for various travel needs.

All features

Age Groupadult
ColourGrey
GenderUnisex
MaterialNylon
Model Part Number5056819505569
BrandRock

Extended Product Information

FAQs

What is the capacity of each suitcase size?

The Small size has a 29-liter capacity. The Medium size holds 65 liters, expandable to 73 liters. The Large size has a capacity of 104 liters, expandable to 115 liters.

Is the Small suitcase suitable as carry-on luggage?

The Small suitcase measures 55 x 35 x 20cm, which meets the carry-on requirements for many airlines. However, it is always recommended to verify the specific dimensions with your airline before flying, as policies can vary.

How do I reset the TSA combination lock?

With the lock open (usually at 0-0-0), find the reset button (often a small lever or hole on the lock mechanism). Push and hold the button, set your desired 3-digit code, then release the button. Make sure to remember your new code.

What material is the suitcase made of?

The suitcase is constructed from a robust Polypropylene (PP) material, known for its durability and impact resistance.

Does the warranty cover normal wear and tear?

The 15-year manufacturer's warranty typically covers manufacturing defects and material faults. It generally does not cover damage caused by normal wear and tear, mishandling by airlines, or accidents.

Can I purchase replacement wheels or parts?

Replacement parts availability can vary. It is best to contact the manufacturer directly or the retailer from whom you purchased the suitcase to inquire about replacement parts and their warranty coverage.

How much does each suitcase weigh?

The Small suitcase weighs 2.4kg, the Medium weighs 3.6kg, and the Large weighs 4.4kg.

Troubleshooting

TSA lock won't open with my combination.

Ensure you are using the correct 3-digit combination. If you have forgotten your combination, use the default 0-0-0 to open it (if accessible) or contact the manufacturer for assistance, as some locks allow for code reset without the previous code if a reset button is available.

Wheels are stiff or difficult to roll.

Check the wheels for tangled threads, hair, or debris. Clean them thoroughly with a damp cloth. If the issue persists, a small application of silicone lubricant might improve their movement. Ensure the wheels are not damaged.

Telescopic handle is stuck or difficult to retract/extend.

Check the handle mechanism for obstructions. Gently try to wiggle the handle while extending or retracting. Ensure no luggage is pressing against the handle. If damaged, professional repair might be needed.

Exterior has minor scratches or scuffs.

Minor scuffs are normal wear and tear on hard-shell luggage. They can often be buffed out with a soft cloth and a plastic cleaner or mild polish. For deeper scratches, the material's inherent color should minimize their visibility.

Expander zip is difficult to close.

Ensure the suitcase is not overpacked beyond its normal capacity before attempting to close the expander zip. Check the zip teeth for any fabric caught within them and carefully remove any obstructions. Distribute contents evenly before zipping.

Pros and Cons

Pros

  • Excellent maneuverability with 8 spinner wheels.
  • Durable construction with robust PP material.
  • Integrated TSA-approved lock for security.
  • Expandable feature offers flexibility for packing.
  • Generous 15-year manufacturer's warranty.

Cons

  • PP material can be heavier than fabric alternatives.
  • Expandable feature adds slight bulk when not in use.
  • Requires TSA to potentially open for inspection (standard for TSA locks).
  • Specific dimensions might be close to carry-on limits for some airlines (Small size).

Setup, Compatibility & Care

Setup:

  1. TSA Lock: The integrated TSA lock comes with a default combination (usually 0-0-0). To set your personal code, open the lock using the default combination. Locate the reset button (often on the side or back of the lock mechanism), press and hold it, and set your desired three-digit combination. Release the button once your code is set. Ensure you remember your chosen combination.

Compatibility:

  • The Small size (55 x 35 x 20cm) is designed to comply with most major airline carry-on restrictions, but always check with your specific airline before travel as dimensions can vary.
  • The Medium and Large sizes are intended for checked baggage.

Care:

  • Cleaning: Wipe the exterior with a damp cloth and mild soap if necessary. Avoid abrasive cleaners or solvents that could damage the PP material. Ensure the suitcase is completely dry before storing.
  • Wheels: Periodically check the wheels for debris or damage. Clean them with a damp cloth. If a wheel becomes stiff, a small amount of silicone lubricant can help.
  • Storage: Store the suitcase in a cool, dry place. If storing multiple cases, place smaller ones inside larger ones to save space, but avoid overstuffing to maintain the case's shape.