400 mm Pole with Top Mount - CipherLab - Black

This 400 mm pole features a secure top mount designed for POS and Auto-ID equipment. It provides a...

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Product Information

Full details

The CipherLab 400 mm Pole with Top Mount is an essential hardware solution for retail and industrial environments, specifically designed for businesses needing a secure, ergonomic mounting point for POS or Auto-ID equipment. It excels at decluttering countertops and improving customer-facing interactions by elevating devices to a convenient eye-level height. While it provides excellent stability, users should note that it requires a solid mounting surface and is specifically engineered for compatible top-mount hardware, limiting its use for off-brand peripherals.

All features

ColourBlack
Model Part NumberHMSHOST-INT4-02
BrandCipherLab

Extended Product Information

FAQs

Can this pole be mounted to a glass surface?

It is not recommended to mount this pole directly to glass as it requires a solid, drilled, or bolted surface for stability.

Is the height of the pole adjustable?

No, this specific model is a fixed-height 400 mm pole.

Does this include the device being mounted?

No, this product is the mounting hardware only. The POS or Auto-ID devices are sold separately.

What tools are needed for installation?

You typically need a screwdriver or drill depending on your mounting surface and the specific hardware chosen for your counter.

Can I route cables through the pole?

Yes, the design typically allows for cable management to be routed through the center or alongside the pole for a cleaner look.

Troubleshooting

The mount feels wobbly

Check that the base bolts are tightened securely to the counter surface.

Equipment is loose on top mount

Ensure the device is fully seated and the locking mechanism is engaged according to the device-specific instructions.

Pros and Cons

Pros

  • Sleek and professional black finish
  • Provides a stable and secure mounting platform
  • Optimizes limited counter space
  • Reduces cable clutter through structured elevation

Cons

  • Requires professional surface mounting
  • Compatibility limited to top-mount compatible equipment
  • Height is fixed at 400 mm

Setup, Compatibility & Care

To set up the pole, ensure you have a flat, stable surface for the base mounting. Secure the pole using appropriate hardware for your counter material (wood, metal, or laminate). Once the pole is fixed, attach your POS or Auto-ID device to the top mount using the provided securing mechanisms. For care, wipe down the pole with a soft, non-abrasive cloth to remove dust. Avoid using harsh chemical cleaners, as these can damage the black finish over time. Periodically check the base and top-mount screws to ensure they remain tight, especially in environments with heavy vibrations.

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