eufy Smoke Alarm - E10

It is recommended to test the smoke alarm monthly by pressing the test button to ensure the alarm sounds and that notifications are received via the eufy Security app.

The eufy Smoke Alarm - E10 is designed to last up to 5 years on a single, high-quality CR123A battery, thanks to its energy-efficient technology.

Yes, the eufy Smoke Alarm - E10 requires a compatible US version of eufy HomeBase™ to function, particularly for smart features and smartphone notifications. It will still sound a local alarm without a HomeBase™, but smart capabilities are disabled.

The smoke alarm provides a stable wireless connection with a compatible HomeBase™ at open-air distances of up to 656 ft (200 m).

Yes, it complies with UL 217 10th edition standards and is designed to accurately detect various types of smoke, ensuring reliable fire alerts.

Gently dust the exterior of the smoke alarm with a soft, dry cloth. You can also use a vacuum cleaner with a soft brush attachment to remove any dust from the vents.

Compatible models include HomeBase™ Mini (v4.0.5.2+), HomeBase™ 2 (v3.4.1.2+, post-2021), HomeBase™ 3 (v3.7.2.6+), and HomeBase™ Pro (v4.1.4.3+). Ensure your HomeBase™ is updated to the latest firmware.

Ensure both the smoke alarm and HomeBase™ are within range. Verify that the HomeBase™ is updated to the latest firmware and that the smoke alarm is correctly placed in pairing mode during setup. Check for any obstructions between the devices.

Clean the smoke alarm sensor gently with a dry cloth. Ensure the alarm is not placed too close to cooking appliances, bathrooms with steam, or high-traffic areas that can generate dust or fumes. Check the UL 217 compliance and sensor type for environmental suitability.

Confirm that the smoke alarm is successfully paired with the HomeBase™. Check the eufy Security app settings to ensure notifications are enabled for the smoke alarm. Verify your HomeBase™ has a stable internet connection. Ensure the HomeBase™ model and firmware are compatible.

Ensure a new, compatible CR123A battery is correctly installed. If the warning continues, try resetting the smoke alarm and re-pairing it with the HomeBase™. Contact support if the issue persists.