Extended Product Information
FAQs
Is this hair dye suitable for covering grey hair?
Yes, L'Oreal Paris Excellence Creme is designed to provide up to 100% grey coverage, delivering a natural-looking result.
How long does the colour last?
This permanent hair dye delivers natural radiant colour that can last for up to 8 weeks, depending on your hair care routine and hair type.
Do I need to do a patch test?
Yes, a patch test is mandatory and must be performed 48 hours before each use, even if you have coloured your hair before, to check for any allergic reactions.
What's included in the box?
Each box includes a caring colouring cream & developer, a caring scalp shampoo, a caring lightweight mask, and a comb applicator, providing a complete Triple Care Colour Regime.
Is this product suitable for all hair types?
Yes, the non-drip crème formula is designed to be suitable for all hair types.
How long does the application process take?
The colouring process itself, from application to rinsing, typically takes under 30 minutes of development time, excluding preparation.
Can I use this shade if I have very dark hair?
While this shade is 8.12 Natural Frosted Beige Blonde, its ability to significantly lighten very dark hair might be limited in a single application. For best results on very dark hair, consult the shade guide on the product packaging or a professional.
Troubleshooting
Colour doesn't look as expected (too dark/light, uneven).
Ensure you followed the recommended development time precisely. If too dark, consider a clarifying shampoo; if too light or uneven, consult a professional for correction. Future applications: ensure even saturation and check starting hair colour.
Hair feels dry or damaged after colouring.
The product includes a Triple Care Regime designed to prevent this. Ensure you used the caring scalp shampoo and lightweight mask as instructed. For ongoing dryness, use deep conditioning treatments weekly.
Colour fades faster than 8 weeks.
Factors like frequent washing, harsh shampoos, excessive sun exposure, or heat styling can accelerate fading. Use colour-safe products, reduce washing frequency, and protect hair from sun/heat.
Not enough product to cover all hair.
For very long or thick hair, you may need two boxes of hair dye to ensure complete and even coverage. Ensure you mix and apply thoroughly.
Allergic reaction (itching, redness) during or after patch test.
Do not proceed with colouring. Consult a doctor or dermatologist. This product requires a mandatory 48-hour patch test before use for a reason. Do not ignore an allergic reaction.
Pros & Cons\n\n### Pros\n- Permanent colour with up to 8 weeks of radiance.\n- Comprehensive Triple Care Regime for nourished hair.\n- Effectively covers up to 100% of grey hair.\n- Hair feels stronger, silkier, and more nourished post-colouring.\n- Non-drip formula and comb applicator for easy, precise home application.\n- Quick processing time (under 30 minutes).\n\n### Cons\n- Requires a mandatory 48-hour patch test before use.\n- At-home application may require practice for even coverage, especially on longer hair.\n- Specific shade (8.12 Natural Frosted Beige Blonde) might not suit all complexions or desired looks.
Setup Instructions\n1. Preparation: Ensure your hair is dry and unwashed. Place a towel over your shoulders to protect clothing. Put on the gloves provided.\n2. Mixing: Pour the entire contents of the caring colouring cream into the developer bottle.\n3. Shake: Tightly close the developer bottle and shake well for at least 30 seconds until the mixture is uniform.\n4. Application: Immediately unscrew the cap of the applicator tip and begin applying the colour. For root touch-ups or specific sections, use the comb applicator for precision.\n5. Timing: Apply the mixture evenly to your hair, ensuring full coverage. Refer to the instruction leaflet for the recommended development time, typically under 30 minutes.\n6. Rinse: Once the development time is complete, rinse your hair thoroughly with warm water until the water runs clear.\n7. Shampoo: Apply the caring scalp shampoo provided to gently cleanse your hair and scalp. Massage well and rinse.\n8. Mask: Apply the caring lightweight mask to your hair, focusing on the lengths and ends. Leave on for a few minutes (refer to instructions) then rinse thoroughly.\n\n### Compatibility\n- Hair Types: This product is formulated to be suitable for `all hair types`.\n- Skin Compatibility: A patch test 48 hours before use is mandatory to check for allergic reactions. Apply a small amount of the unmixed colourant to a small area of skin (e.g., behind the ear or inner elbow) and leave it undisturbed. If any irritation occurs, do not use the product.\n\n### Care\n- Post-Colour Care: Use the provided caring lightweight mask immediately after colouring to lock in colour and enhance shine.\n- Maintain Colour: To extend the life and vibrancy of your colour, consider using colour-safe shampoos and conditioners.\n- Future Applications: Always perform a patch test 48 hours before each colouring session, even if you have used the product before.
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