Rock Palma Suitcase - Yellow

All Rock products, including the Palma suitcase, come with a 15-year manufacturer’s warranty against manufacturing defects arising from faulty workmanship or materials.

The small suitcase dimensions are 55 x 36 x 20cm, with a weight of 2.65kg and a capacity of 32 litres.

The medium suitcase dimensions are 68 x 43.5 x 26/30cm, with a weight of 3.7kg and a capacity of 65/75 litres (when using the expander).

The large suitcase dimensions are 78 x 50.5 x 31/35cm, with a weight of 4.6kg and a capacity of 102/116 litres (when using the expander).

The medium and large sizes have an expander zip. Open this zip to increase the volume of the case.

The small size is typically suitable as carry-on luggage. Always check with your airline for specific size restrictions.

Contact Rock customer support for assistance with replacement parts.

Report the damage to the airline immediately and file a claim. Contact Rock customer support for warranty-related issues.

Double-check your combination. Ensure the dials are correctly aligned. If you've forgotten the combination, you may need to contact Rock customer support for assistance.

Check for any obstructions or debris preventing the handle from extending or retracting. Try gently wiggling the handle while pressing the release button. If still stuck, contact customer support.

Check the wheels for any debris, such as hair or thread, and remove it. If the wheels are still not rolling smoothly, contact customer support.

Carefully check along the zipper to make sure there are no obstructions. Gently try pulling the zipper from both ends. If the zipper is still stuck, contact customer support.