Solace+Co Zora Double Ottoman Bed - Walnut - Brown

The external dimensions for the Double size are W189.5 x D213 x H114.8cm.

Specific weight capacity for the gas lift is not provided, but it's designed to lift a standard Double mattress. A mattress weighing at least 40kg is generally recommended for proper counterbalance.

This bed frame is designed for a standard UK Double mattress. It's best to use a mattress that is compatible with ottoman bed frames and meets the minimum weight recommendation for the gas lift mechanism to function smoothly.

Wipe clean with a soft, damp cloth. Avoid using abrasive cleaners or harsh chemicals.

Yes, the Solace+Co Zora Ottoman Bed requires assembly. It is recommended to have two people for the assembly process.

Warranty details are typically provided by the retailer. Please refer to your purchase documentation or contact the retailer for specific warranty information.

Yes, the headboard shelf is part of the overall assembly process and should be installed according to the provided instructions.

Ensure the mattress is correctly positioned and sufficiently heavy (check minimum weight requirement). Verify all frame components are securely tightened and aligned. Remove any obstructions from the lift arms.

Check that there are no items obstructing the closing path. Ensure the mattress is fully flat and centered. Verify the gas lift arms are not bent or damaged.

Re-tighten all bolts and screws, particularly where the frame components connect. Ensure the bed is on a level surface. Apply a silicone-based lubricant to any moving parts of the gas lift mechanism if persistent.

Contact the retailer or Solace+Co customer service immediately with your order details and a description of the missing/damaged parts. Do not attempt to assemble with missing or damaged components.