Ring Wired Video Doorbell - 2nd Gen

You can use basic features like Live View and Two-Way Talk without a subscription. However, to review past events, download videos, and access advanced features like AI-powered alerts, a Ring Protect subscription (sold separately) is required.

Yes, the Ring Wired Video Doorbell (2nd Gen) is designed for self-installation and comes with the necessary mounting hardware. It requires existing doorbell wiring.

It requires a hardwired connection to your existing doorbell transformer. The recommended voltage range is typically 8-24V AC.

Without a Ring Protect subscription, live view is available, but video history is not stored. With a subscription, videos are stored for up to 60 days (default 30 days) in the cloud.

Yes, the Ring Wired Video Doorbell (2nd Gen) has an IP65 rating, making it suitable for outdoor use and resistant to dust and water.

Yes, you can add multiple Ring devices to your Ring account and manage them all through the Ring app.

The doorbell features a 140° horizontal and 140° vertical (head-to-toe) field of view.

Verify that power to your doorbell circuit is turned on at the breaker. Check that the wiring is securely connected to the doorbell terminals and that your existing transformer meets the minimum requirements (typically 8-24V AC).

Ensure your Wi-Fi router is within range and that the signal strength is adequate. Try restarting your router and the doorbell. You may consider a Wi-Fi extender if the signal is weak.

Check the motion settings within the Ring app to ensure motion detection is enabled and zones are configured correctly. Confirm that notifications are allowed for the Ring app on your smartphone.

Clean the camera lens with a soft, dry cloth. Ensure the device is not obstructed. Check the night vision settings in the app; the low-light sight feature should provide clarity in dim conditions.