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POLY Blackwire C3220 Headset - Blackwire - Black

POLY Blackwire C3220 Headset - Blackwire - Black

Superior Sound that Won't Break the Bank The Blackwire 3200 Series provides a best-in-class audio ...

Best current price£22.99from eBay

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Headphones Noise Cancellation
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Product Information

Full details

The POLY Blackwire C3220 headset is ideal for office professionals and call center agents seeking a reliable, comfortable, and budget-friendly audio solution. It provides superior audio quality with a noise-canceling microphone, ensuring clear communication. However, it's a wired headset, limiting mobility compared to wireless options. The Blackwire C3220 offers a comfortable design, easy setup, and wide compatibility with various platforms, making it a practical choice for everyday use.

All features

ColourBlack
SeriesBlackwire
Model Part Number209745-201
BrandPoly

Extended Product Information

FAQs

Does the Blackwire C3220 have a 3.5mm connection?

No, the C3220 model connects via USB-A. Some models like the C3215/C3225 offer a 3.5mm connection option.

Is the Blackwire C3220 noise-canceling?

Yes, the Blackwire C3220 features a noise-canceling microphone to reduce background noise.

What is the warranty for the Blackwire C3220?

Please refer to the product documentation or contact the manufacturer for warranty information.

Can I use the Blackwire C3220 with my mobile phone?

The C3220 is designed for PC use via USB-A. For mobile phone use, consider models like the C3215/C3225 with a 3.5mm connection option or other compatible devices.

How do I adjust the volume?

Use the volume buttons located on the in-line control unit.

How do I mute the microphone?

Use the mute button located on the in-line control unit.

Is a carrying case included?

Some models (C3215/C3225) include a carrying case. The C3220 does not include a carrying case.

Where can I find the latest firmware updates?

Use the Plantronics Hub software to update the firmware.

Troubleshooting

No sound or low volume.

Ensure the headset is connected properly. Check the volume levels on the headset and your computer. Make sure the correct audio device is selected in your software settings.

Microphone not working.

Check if the microphone is muted. Verify that the headset microphone is selected as the default input device in your system settings. Ensure the microphone boom is positioned correctly near your mouth.

Echo during calls.

Reduce the volume on your headset. Check for any nearby speakers or devices that might be causing feedback.

Headset not recognized.

Unplug and replug the headset. Restart your computer. Ensure you have the latest drivers installed.

Pros and Cons

Pros

  • Excellent audio quality for clear communication.
  • Comfortable design suitable for extended use.
  • Noise-canceling microphone enhances call clarity.
  • Easy to set up and deploy.
  • Wide compatibility with various platforms.
  • Budget-friendly solution for enterprises.

Cons

  • Wired connection may limit mobility.
  • Not ideal for environments with extreme noise levels.
  • May not have all the advanced features of higher-end headsets.
  • Requires a USB-A port for connection.
  • Inline controls may not be as convenient as on-ear controls for some users.
  • Carrying case only included in specific models (C3215/C3225).

Setup, Compatibility & Care

Setup

  1. Connect: Plug the USB-A connector into your computer.
  2. Recognition: The headset should be automatically recognized by your operating system.
  3. Configuration: Select the Blackwire C3220 as your default audio device in your communication software (e.g., Microsoft Teams, Zoom).

Compatibility

The POLY Blackwire C3220 is compatible with:

  • Windows and Mac operating systems.
  • Most popular voice platforms, including Microsoft Teams, Zoom, and others.

Care

  • Cleaning: Clean the earcups and headband with a soft, damp cloth. Do not use harsh chemicals.
  • Storage: Store the headset in a clean, dry place when not in use.
  • Cable: Handle the cable carefully to prevent damage.

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