Soho Lighting Antique Brass 2 Gang USB A+C Socket - 13A Socket + 2 USB Ports A+C 3.1A

When using a single USB port (either A or C), the maximum output is 3,100mA. When both USB ports are used simultaneously, the total power is divided between them.

Yes, due to the depth required for the internal USB charging components, it requires a standard UK double-gang back box of appropriate depth for safe wire termination.

The USB-A and USB-C ports are primarily designed for smaller devices like smartphones and tablets. While some laptops might charge slowly, it is not guaranteed, as higher power delivery is typically required.

Double-pole (DP) switching disconnects both the live and neutral wires from the mains supply when the switch is turned off, providing a more complete and safer isolation of the appliance.

Use a soft, damp cloth. Avoid abrasive cleaners or chemicals that could damage the finish. The finish is designed to naturally conceal fingerprints and minor marks.

Yes, the socket fully complies with all relevant British Standards and UK electrical safety regulations.

USB-A is the traditional rectangular USB connector, while USB-C is a smaller, oval-shaped connector that is reversible. Both ports on this socket offer charging capabilities, with shared power when both are in use.

Ensure the device's charging cable is compatible and fully inserted. Try using the other USB port (A or C) or a standard socket. Confirm that the unit is receiving power.

If both USB ports are in use, the power is divided. Try using only one USB port for faster charging. The device may also have high power requirements that exceed the shared USB output.

Check the fuse or circuit breaker for the relevant circuit. Ensure the appliance plug is fully inserted into the socket. Verify that the switch is in the 'on' position.

Some warmth is normal, especially when charging multiple devices. If the unit becomes excessively hot, disconnect power and contact a qualified electrician.