The Soho Lighting Company Black Nickel 2 Gang USB A + C Socket - 13A Socket + 2 USB Ports A+C 3.1A

The total output for both USB ports combined is 3,100mA (3.1A). This power is shared if both ports are used simultaneously.

The USB-C port may support Power Delivery (PD), which can charge some smaller laptops or ultrabooks. However, for consistent and faster charging of laptops, it's recommended to use the 13A switched sockets with a dedicated laptop charger.

No, you can plug your standard USB charging cables directly into the USB-A or USB-C ports.

The USB-A port supports Quick Charge, and the USB-C port supports Power Delivery (PD). While these are advanced charging standards, specific compatibility with USB 3.0/3.1 data transfer speeds is not guaranteed for charging purposes. The primary function is power delivery.

Use a USB-C to USB-C cable for devices that support USB-C charging. For USB-A devices, use a standard USB-A to your device's connector cable.

This socket is designed for indoor use only and does not have an IP rating for water or dust resistance.

Please refer to the product packaging or the retailer's website for specific warranty information, as warranty periods can vary.

Ensure the device is compatible with USB charging standards. If charging two devices simultaneously, verify they do not collectively exceed the 3.1A total output. Check that the main power to the socket is live. If the issue persists, contact a qualified electrician.

Check the circuit breaker or fuse for the relevant circuit. Ensure the appliance plugged into the socket is functional. If the problem continues, consult a qualified electrician.

If charging two devices via USB simultaneously, the power is split. For faster charging of a single device, use only one USB port. Ensure the connected device supports fast charging standards like Quick Charge or PD for optimal speeds.