eufy Wired Cam C31 Security Camera - Black

No, subscription is not required for basic functionality, including live viewing and motion-triggered event recording stored locally on a microSD card or HomeBase Mini.

The camera supports microSD cards up to 256GB. The HomeBase Mini supports up to 1TB with a microSD card.

Yes, you can view the live feed and recorded events remotely via the eufy app on your smartphone or tablet, provided the camera has a stable internet connection.

No, the eufy Wired Cam C31 is not compatible with HomeBase 2. It requires a microSD card or HomeBase Mini for storage.

Use a soft, dry microfiber cloth to gently wipe the lens. Avoid using abrasive cleaners or solvents that could damage the lens coating.

PureColour Vision provides clear, full-color nighttime monitoring without relying on IR illuminators or external spotlights, allowing for more lifelike images and easier identification of details in low light.

The product description does not explicitly mention audio recording or two-way talk. Please refer to the product's official specifications or user manual for definitive audio features.

Ensure your Wi-Fi network is 2.4GHz (5GHz is not supported). Check that you have entered the correct Wi-Fi password. Move the camera closer to the router during setup, or ensure the dual antennas are properly positioned for optimal signal strength.

Verify that a microSD card is inserted correctly and is formatted (follow in-app prompts). If using HomeBase Mini, ensure it is properly connected and configured. Check that the camera's firmware and app are up to date.

Ensure AI tracking is enabled in the camera settings within the eufy app. Update the app and camera firmware to the latest versions. Recalibrate the AI settings if available in the app.

Ensure the lens is clean. Check that the 'PureColour Vision' setting is enabled in the app. Verify the camera is not obstructed and has sufficient ambient light for the sensor to work optimally.

Check the wired power connection to the camera. Ensure the Wi-Fi signal is stable by testing other devices in the same location. Consider repositioning the camera or the router, or using a Wi-Fi extender if the distance is too great.